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Corporate Purchasing Evaluation et qualification des fournisseurs chez Thales Alain MONJAUX, Directeur de la Relation Fournisseurs Direction des Achats.

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Présentation au sujet: "Corporate Purchasing Evaluation et qualification des fournisseurs chez Thales Alain MONJAUX, Directeur de la Relation Fournisseurs Direction des Achats."— Transcription de la présentation:

1 Corporate Purchasing Evaluation et qualification des fournisseurs chez Thales Alain MONJAUX, Directeur de la Relation Fournisseurs Direction des Achats Groupe

2 2 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Sommaire Lorganisation et les enjeux achats La stratégie dévaluation et de qualification des fournisseurs Les méthodes/outils mis en oeuvre Le master data associé au management du panel de fournisseurs

3 3 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Purchasing - Organisation Chart 3 Group Purchasing C.Brabec-Lagrange E.Harle (S1) Y.Serre (S1) P.Neel (S2-S8) Thales Corporate Services FR Thales Corp UK P.Lacroux – D.Talwar – KK NG IPOs COUNTRIES UK P.Garnero Germany J.Stauss NL TBD Australia D.Hodkinson A.Monjaux P.Quesnel P.Petit-Belleville C.Brombeck C.Carver I.Centofanti FONCTIONS C.Victor F.Levron F.Monira I.Quettier TCF, TS, T3S,… TAV,TED,TXL, TSA, TUS,TMI…… TR6, TOSA, TDA, TRS, … A.Musazzi FRENCH ENTITIES S4 (HW Dev-Manuf-Integration) S5 (Components) Suppliers Relationship Mgt S1 (General Purchases) S2 (SW Licences) S3 (Equipments & Systems) S6 (Systems & SW Engineering) S7 (Support services) S8 (Installations & Civil Works) Thales Alenia Space SEGMENTS (STRATEGIES) Process, Methods & Tools International

4 4 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Purchasing Segmentation

5 5 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Thales Value Chain SYSTEMS EQUIPMENTS SERVICES SUPPLIERS & SUB-CONTRACTORS External Internal CUSTOMERS Purchasing Volume 2009 # 6 G # 6 G # 50% of Turn-Over Suppliers More than 20 countries Win Bid Manage Programme Develop Source, Make and Deliver Provide Support and Service Bid No Bid Effective Contract Bid Reviews Contract signed Bid approval Suppliers highly contribute to the Value of Solutions to Thales Customers

6 6 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 A Panel of Strategic Suppliers delivering good performance & capable of offering Low Cost content Working with SME as providers of Technology & Innovation An absolute need for improved competitiveness (> 20% for certain Business segments) Local Content to be seen as a Sourcing opportunity in India, China, Brazil... Where business opportunities exist A 1300 Buyers organised by Segment and involved in Bid / Programs and Product Policy A Group referential of Purchasing process & Practices integrated with the other main processes The impacts on Purchasing The opportunities

7 7 Alain Monjaux-Group Purchasing-Club Iris- 26/01/ Move up the Purchasing Value Chain by involving Buyers as well as Suppliers in our BIDs in order to secure our Solutions & manage Risks at early stage 2.Capture Innovation from the external Market (incl SMEs); improve Practices in Supplier involvement at conception stage 3.Develop competitive Sourcing outside our boundaries, thus leveraging Thales multi-domestic presence in China, India, Asia … 4.Leverage Thales Buying Power by pooling volumes for common Purchases & by aligning purchasing Policies with common Suppliers 5.Improve relationships with our Suppliers in order to strive continuous Performance & Lean end to end processes 6.Boost (web) tools to foster the process flows & reduce non value added tasks for the Purchasing people 7.Raise Purchasing skills & develop leaders capable of leading Sourcing Strategy & Risk Management within Bid & Programs Purchasing - Key Strategies

8 8 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Preferred Suppliers Preferred Suppliers Suppliers Active Suppliers No New Business No New Business To be disengaged To be disengaged Strategic Challengers Thales Supplier Management Improve relationships towards a higher Performance SRM Appoint S. Account Managers SAM Strategic Business Review SBR Relationship measurement questionnaire : supplier feedback Map Strategies - Opportunities for collaborations (Offset, engineering..)- Competitiveness - Corporate Responsibility Strategic / Target Performing Suppliers with proven track record –established Contracts Bring innovation – Technology leader Global or Regional scope Impact on our cost competitiveness Mutual interest to grow Include all Targets (= Preferred) 2% From outside SPM Measure On Time Delivery On Conformity – Review performance against targets - Set-up action plans Collaborative approach in daily Operations Challenger Attractive supplier with good performance Potential to become a future S/T supplier if continuous improvement. SD (Development) Diagnosis of Supplier processes & interfaces Commitment to improve performance on both sides Apply root cause, 5S, 8D, Lean approach <1000

9 9 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Sommaire Lorganisation et les enjeux achats La stratégie dévaluation et de qualification des fournisseurs Les méthodes/outils mis en oeuvre Le master data associé au management du panel de fournisseurs

10 10 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 CHORUS 2.0 : Head Process map 10 Manage Bids & Projects Design, Develop and Qualify the solution Source and Make * Prepare and Deliver Customer Service Support operational processes Govern & Organize Customer and final user needs Customer and final user satisfaction Define the strategy Manage and Control Manage Competences Continuous Improvement Level Processes 7.1 – Manage Acquisition and Offsets Procure, Make & Deliver

11 11 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 CHORUS 2.0 acquisition process overview ACQUISITION PROCESS SUPPLIER ASSESSMENT & QUALIFICATION SUPPLIER PERFORMANCES Deployment Acquisition strategy for all purchases (segment incl. Gexp, product, bid, project,.) Purchasing Contract assessment (PVet 5) Upstream phaseContractual phase Purchasing contract Kick-off (PVet 4) Strategy setting (PVet 1) Short list & Nego strategy (PVet 2) Contract approval (PVet 3) Quality & Purchasing in close relationship to improve supplier quality assurance & performances challenges

12 12 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Supplier assessment & qualification process Processus under Buyers responsibility with a strong support of Assurance Quality Manager (team approach) Qualification of purchased product / supplier is the result of acceptance procedure phase to be validated by AQM A single process at Group level Mutualise supplier assessment results Explore opportunities for sharing audit resources

13 13 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Sommaire Lorganisation et les enjeux achats La stratégie dévaluation et de qualification des fournisseurs Les méthodes/outils mis en oeuvre Le master data associé au management du panel de fournisseurs

14 14 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Pre-assessment detailed phases & associated questionnaires (step 1) SOURCING 1 st list of suppliers Selected suppliers list ACTIVITIES General information Supplier Corporate Responsibility Techno + Financial rating Maturity self assessment Techno(detailed means) PACK 1PACK 2 RFI (PVet 1) ONLY 1 PACK, if relevant Non Technical aspects Pre-assessment = Self-assessment Technical aspects Financial aspects Ethics & Corp. Resp.

15 15 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 General information questionnaire content Activités principales / Core business Forme juridique et actionnariat / Legal status & main shareholders Principaux managers & effectif / Management & Staff Principales implantations / Main plants Paramètres économiques et financiers / Economical & Financial parameters Répartition de lactivité par domaine / Main activities Références Clients / Customer references Principaux produits et réalisations / Main products & realizations Certifications qualité / Quality certificates

16 16 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Maturity self assessment questionnaire content o Management du Système qualité et de la satisfaction de ses Clients, Quality management system and Customers satisfaction o Management de projets et des risques Projects & risks management o Gestion des compétences et des ressources humaines Human resources & skills management o Maîtrise des phases de conception et développement, sil y a lieu, Design & development phases maturity, if relevant o Maîtrise des achats, Purchasing maturity o Maturité environnementale Environmental maturity o Maîtrise du processus produit, sil y a lieu Product process maturity, if relevant

17 17 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Supplier Corporate Responsibility Signed by THALES the 3 rd June 2003 Human Rights Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and Principle 2: make sure that they are not complicit in human rights abuses. Labour Standards Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; Principle 4: the elimination of all forms of forced and compulsory labour; Principle 5: the effective abolition of child labour; and Principle 6: the elimination of discrimination in respect of employment and occupation. Environment Principle 7: Businesses should support a precautionary approach to environmental challenges; Principle 8: undertake initiatives to promote greater environmental responsibility; and Principle 9: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

18 18 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Technical questionnaires overview for pre- assessment phase Subjects Mechanical parts & Integration Electronic PCA, built box integration & equipped cables Installation Civil Works & Construction Customer support services HW Engineering SW Engineering Programme Management Local logistic support Extract

19 19 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Assessment & qualification detailed phases (step 2) RFP Offer analysis Short list Final list (Pvet 2) Final negotiation (Pvet 3) product/supplier (or techno/supplier ) Qualification AUDITS* TEST PURCHASE ORDER STRUCTURAL RISKS THALSIS REGISTERED FINANCIAL ASSESSMENT + *Non Technical + Technical

20 20 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Thèmes daudits non techniques Système de Management par la Qualité et de l'amélioration continue Maturité industrielle et de la supply chain (y.c. les capacités programmatiques et gestion de projet ainsi que le management de leurs propres fournisseurs) Maturité de l'organisation et du processus d'ingénierie & développement (y.c. les capacités de R&D et la maturité technique, ainsi que le système de gestion de configuration) Politique et Performance achats Système de Management environnemental (y.c. l'application des règlements relatifs à REACH, WEEE, ROHs,…) Système de contrôle des exportations Système de gestion des compétences et des ressources humaines

21 21 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Thèmes daudits techniques MAITRISE DES PROCEDES, DES TECHNOLOGIES et VERIFICATION DES MOYENS/COMPETENCES Les thèmes concernés sont directement issus de la segmentation achats et des familles et commodités associées

22 22 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Règles dévaluation et de qualification des fournisseurs Un fournisseur qui ne sengage pas à signer formellement la Charte Achats et de Responsabilité dEntreprise ne doit pas être retenu dans la liste des fournisseurs potentiels. Laudit est réalisé pour le(s) site(s) concerné(s) du fournisseur. La décision de ne pas conduire un audit est du ressort de la Qualité, en liaison avec lAcheteur (cf conditions permettant de saffranchir dun audit : Ex sur le management du système qualité si le fournisseur présente une certification officielle ISO 9001, EN 9100 ou AQAP 2110,..). Si un dossier complet daudit mené par un tiers chez le fournisseur sur un thème à auditer est présenté par ce fournisseur, il est laissé à lappréciation de la qualité de considérer cet audit comme représentatif. Un fournisseur qualifié pour une ou des technologies par une Société du Groupe est réputé qualifié pour toutes les autres sociétés sauf cas particulier dexigences spécifiques nouvelles pour lesquelles un complément daudit éventuel doit être effectué. Un fournisseur qualifié pour une technologie donnée nest pas a priori qualifié pour dautres technologies.

23 23 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Revue des résultats du fournisseur ACQUISITION PROCESS Purchasing Contract assessment (PVet 5) Upstream phaseContractual phase Purchasing contract Kick-off (PVet 4) Strategy setting (PVet 1) Short list & Nego strategy (PVet 2) Contract approval (PVet 3) Pendant lexécution du contrat dachat, lacheteur organise un bilan de lacceptation des fournitures et des résultats du fournisseur dans lexécution de ce contrat dachat. Le demandeur, le Responsable Technique de l'acquisition, le Responsable Assurance qualité et tout métier concerné contribuent à ce bilan. Ce bilan de résultats fait lobjet dune information partagée ou dune revue formelle avec le fournisseur (Pvet 5) avant la date prévue de terminaison du contrat dachat. Le compte-rendu de cette revue est un enregistrement formel archivé par lacheteur Il permet de mettre à jour les données de performances opérationnelles globales et dévaluation du fournisseur.

24 24 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Define a multi year Purchasing Strategy PURCHASE VET (PV) PV Gate 1 Purchasing Contract Signed Phase 1 Requirements Define an adapted Sourcing Strategy Consult & Pre-Select Suppliers Negotiate, Select and Contract Assess Suppliers Phase 2 Manage & Improve Suppliers Performance Supplier Perf.Reviews Purchasing Contract Review(*) Purchase Order Supply Receipt SupplierInvoice Payment P.O.RP CR Procure SBP1&2 PURCHASE VET (PV) PV Gate 2 PURCHASE VET (PV) PV Gate Re- Assess Suppliers 5 6 Environment aspects : At each stage of the PROCESS we must ensure our Suppliers understand & comply with our Standards Elaborate specifications Integrate Environment requirements Source Suppliers RFI incl Charter & Questionnaire Audit Supplier Sites Check Supplier practices /Environment 4 Select Suppliers Value Envir. : 5% weight Evaluate risks Audit Supplier Sites Measure progress Introduce Environment Clauses Audit - Damages for default - Annex the Charter… Business reviews Share Improvement plans - set targets

25 25 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 Sommaire Lorganisation et les enjeux achats La stratégie dévaluation et de qualification des fournisseurs Les méthodes/outils mis en oeuvre Le master data associé au management du panel de fournisseurs

26 26 Alain Monjaux-Group Purchasing-Club Iris- 26/01/2011 From Purchasing Family Managers Definition of segment/families Definition of commodity codes & associated technology Definition of strategic suppliers Definition of target suppliers Definition of critical suppliers Units/families data Introduction of new assessed & qualified suppliers (under Purchasing family Responsibility) Quarterly Commitments by Purchasing commodity codes Suppliers quality data SCR commitment Quality certificates Audit summary files Structural risk list Operational Perf. Financial rating …. SBR pres. & reports Input ThalSIS Supplier status Strategic Target Critical Volumes View by segment/family by unit by country/legal entity by supplier by currency by technology ….. Assessment View Quality Reports Financial Reports Operational perf consolidation Commitment rate…. Sharing ThalSIS Overview : Suppliers portfolio master data management Thalsis managed by a dedicated team with Service Level Agreement (SLA)


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