1 9 October 2014 TEC Meeting News from Training programmes 1. Technical Management Training 2. Leadership Training 3. Communication SkillsTraining (Corporate) 4. Language Training 5. Technical Training 6. Safety Training

2 9 October 2014 TEC Meeting Learning & Development Technical Management Training HR-L&D V. Perez-Reale

9 October 2014 TEC Meeting3 Revised Sub-categories aligned with CCM  Finance & Procurement Procurement and Contract Managing Training on Supplies Procurement and Contract Managing Training on Industrial Services (under review)  HR & Services Dealing with Media questions! Introduction to Knowledge transfer tools Selecting the Best person for CERN  Managerial Introduction to BPMN – a process modelling (under review) Maintenance Management Managing by Project: GDPM (new provider; Stephen Rietikler, November AG PMI Project Management – CAPM/PMP exam preparation (Exam is done via external training request) Project Engineering Project Scheduling & Costing Quality Assurance Risk Management TECHNICAL MANAGEMENT: NEWS

4 9 October 2014 TEC Meeting Learning & Development Leadership Training HR-L&D P. Goy

5 9 October 2014 TEC Meeting CDP - INTERNAL PROCESSES FOR SUPERVISORS CERN as an organization (1) People Management (2) People Management (3) Financial Management (4) IT TOOLS for Supervisors (5) Method: -Webinar series (30 mns each) -One day workshop Purpose : -Positioning supervisory role -Essential introductory information for newly appointed supervisors Subject matter experts are responsible for the content Project overview: Phase1: E-learning modules & workshop Phase 2: Ref. guide with detailed info Benefits: -Meet real needs (CERN + superv.) -Pragmatic & Flexible toolkit -No cost for Depts A welcome initiative in 2015 !

6 9 October 2014 TEC Meeting Learning & Development Personal Development & Communication Training (Corporate) HR-L&D P. Goy

9 October 2014 TEC Meeting 7 Target population Open to all – Corporate for new staff only Workshop 1:Communication: Science or Art? 1 day Workshop 2:Facilitating Impactful Communication in a cultural Diverse Workplace 1 day Provider: Regis Gobe, Jose Santos, SWISSNOVA, Geneva Cost: 350.-CHF/person/workshop NEW COMMUNICATION SKILLS TRAINING

9 October 2014 TEC Meeting8 Target population Open to all managers – Corporate for new supervisors Communication Skills for Supervisors Format: 2 days Provider: Katelijne Bleukx, ADVENTUS, Brussels Cost: 950.-CHF/person COMMUNICATION TRAINING (CORPORATE)

9 9 October 2014 TEC Meeting Learning & Development Language Training HR-L&D Kerstin Fuhrmeister

9 October 2014 TEC Meeting10 Cours d’intégration Obligatoire à partir du 1 er janvier 2015 Call for tender : Information qu’une école a été choisie. Information sur les méthodes que nous proposerons; par contre je préfère de ne pas aller trop dans le détail, peut-être discuter avant avec supercomm comment cela se déroulera. Organisation prochain trimestre : On va introduire un délai pour l’inscription avec l’arrivée de la nouvelle école ; ce délai sera communiqué prochainement. LANGUAGE TRAINING ObjectifS’intégrer au sein de l’Organisation ou de la zone locale Groupes visés Nouveaux titulaires et boursiers Niveau CECR A 1 Durée et délais Dans les 24 mois suivant l’arrivée

9 October 2014 TEC Meeting11 Cours d’intégration Ouverture de 6 cours depuis septembre Proposition des horaires Préférence pour option avec 3 cours par semaine LANGUAGE TRAINING

9 October 2014 TEC Meeting12 Résultat appel d’offre et organisation prochain trimestre Contrat avec Paroles arrive à son terme Reconduit pour 6 mois, jusqu’à fin décembre 2014 Approbation d’une nouvelle école par FC septembre 2014 Cours proposés à partir de janvier 2015: Cours d’intégration Cours général & professionnel Cours spécifique Cours à distance (eLearning, téléphone, skype, etc.) Introduction d’un délai pour les inscriptions LANGUAGE TRAINING

9 October 2014 TEC Meeting13 Learning & Development Technical Training HR-L&D M. Lahchimi, E. Stern, V. Perez Reale

News Session Calendar for regular trainings is being put in place. Please advise participants to check session date in cta.cern.ch and create training request. Very good feedback from DTOs and departments on delivery (time and quality) of new trainings: 10 new tailored made trainings requested on different areas (Sept-Dec 14) Software Packages: New features Sharepoint 2013 (10 Nov 14 EN & FR sessions) 9 October 2014 TEC Meeting14 TECHNICAL TRAINING Regular Courses Irregular Courses New Courses Session CalendarNo sign up button Shown or non-shown MARS Learning Needs Inventory Individual training requests through-out the year

Office Software & ECDL Certification 1.Office Software course statistics ( ) Continued need for Microsoft Office training and Drupal Site Editing (for non-IT population) Increasing need for customised Individual and Group training addressing specific issues 2.ECDL Certification statistics ( ) CERN ECDL test centre since 2004 ECDL restructures certification programme + introduces new platform L&D evaluation of ECDL certification Meeting with DTO’s 16/09/14 and 24/09/14 (EN, FP, HR, PF, PH) indico.cern.ch/event/341442/ indico.cern.ch/event/341442/

Overview and Discussion Overview : 21 ECDL Participants (All Departments) Average preparatory training cost 800 CHF (range CHF) ECDL Certification cost 384 CHF (not including Test Centre fees) Additional costs for Test Centre fees, tester certification, technical support Certification sometimes spread over + 2 years 2% of total category 5B enrol for ECDL certification Discussion Departmental practices for Office Software training and ECDL Certification? Varied External certification most flexible and cost / resource effective? Yes Interest for specific ECDL preparatory courses? (Requiring sound base knowledge). No ** Ongoing certifications – solution will be disucussed with concerned Departments (PH & FP)

Decisions Microsoft Office training: General courses maintained and adapted to evolving needs. Fewer sessions at set dates. Continued Individual and Group training to solve specific issues and to increase productivity. ECDL Certification: Offered as External Training at IFAGE 9 October 2014 TEC Meeting17

9 October 2014 TEC Meeting18 Learning & Development Safety Training HR-L&D I. Cusato

9 October 2014 TEC Meeting19 Welcome to… Manuel BOUZAS REGUERA Lars APRIN 2 Fellows

9 October 2014 TEC Meeting20 DGS-SEE-ST section From April 1st, Safety Training is a section (DGS-SEE-ST) within HSE Unit: Christoph BALLE (section leader) Isabelle CUSATO (administrative assistant) Marion THYES (administrative assistant) Lars APRIN (fellow) Manuel BOUZAS REGUERA (fellow) Jean-Philippe MALIVERT (technician) Florent ODDOZ (technician)

9 October 2014 TEC Meeting21 Safety Training Centre BE Department will make a contribution of 50,000- CHF

9 October 2014 TEC Meeting22 Safety Training Centre 2 technicians always present at the Centre Florent ODDOZ and Jean- Philippe MALIVERT New shuttle stop

9 October 2014 TEC Meeting23 Safety Training Centre

9 October 2014 TEC Meeting24 E-learning courses on SIR New e-learning course: Portable ODH Detector layout navigation audio animation based on PowerPoint upload of new courses in agreement with Safety Training, only. NEW

9 October 2014 TEC Meeting25 Beamline for Schools (Safety Day)