Industry specific cover image Le parcours du patient Jean-François Penciolelli Global Business Development Director IBU Healthcare and Life Sciences

Copyright © 2010, Oracle. All rights reserved. Oracle & [customer] Confidential * Target opportunities identified by text in red Source: Accenture + Oracle Monitor Planning Current Work Opportunity Status Data N/A or No EHR Presence Considering EHR England: EHR initiative in process, PACS project is running in north region France: EHR mandated by National RFP has been issued Singapore: EMR system tender expected Q Chile: National RFP for EHR project is expected soon Argentina: 1 st adoption of a digital radiography solution South Africa: No EHR – but infrastructure being developed Australia: HealthConnect is developing a National Information Network USA – Federal ONC NHIN contract underway. Multiple State initiatives for RHIOS. Still emergent – national EHR by 2014 – Obama Stimulus Plan Canada – Infoway set up to design and procure National EHR - $2 billion of government backing for regional EHR projects Germany: One regional deal underway. Future EHR efforts are expected to be regional New Zealand: National EHR system in place (complete) Hong Kong: Territory wide Patient Master Index Brazil: National Health Card Project. Finland: National eHealht- Archives to be established Netherlands: National Switch Hub Malaysia: Lifetime Health Record (LRH) by 2010 Mexico: No EHR but aim for HL7 Integration – National Disease Surveillance going on China: Plans to develop a national EHR Italy: EHR regional initiatives have begun Ireland: Procurement contracting has started to drive national EHR effort Spain: Regional initiatives are being considered La santé électronique est un phénomène mondial Russia: 15 Diagnostic Centers project in progress. Plans being developed for national HER for 145 million people. SEE: Bulgaria, Romania, Turkey and Serbia all developing national eHealth strategies. Sweden: Developing a National Patient Summary Denmark: New National IT-strategy to standardize EHR´s

Copyright © 2010, Oracle. All rights reserved. Oracle & [customer] Confidential La gestion du parcours du patient La gestion du parcours patient est la personnalisation des interactions et des interventions conformément aux attentes, aux préférences, aux habitudes de vie et à létat de santé du patient pour améliorer les résultats, la sécurité et la qualité de vie

Copyright © 2010, Oracle. All rights reserved. Oracle & [customer] Confidential 3 Le parcours du citoyen/patient Identifier, segmenter et cibler les patients Attirer les Patients Améliorer les processus administratifs Ameliorer lutilisation des ressources Aider les patients à recevoir leur traitement Améliorer lexpérience patient Patient ignorant Patient informé Patient visite un PS/ES Patient reçoit un traitement Patient sort Patient est observant Patient est Stable Soutien après la sortie Observance Suivi Patient Aider au changement dhabitude de vie Intervenir Portail Patient Pré- Aigu Aigu Post-Aigu/ Disease Managem ent