OpenTouch Suite pour PME Présentation OmniPCX Office R10.2 et R11

Présentation au sujet: "OpenTouch Suite pour PME Présentation OmniPCX Office R10.2 et R11"— Transcription de la présentation:

1 OpenTouch Suite pour PME Présentation OmniPCX Office R10.2 et R11
NOTE: This is the correct photo to use for ALU-Enterprise in Do not use for other verticals.

2 RELEASE 10.2

3 OpenTouch Suite pour PME – R10.2
MEILLEURE EXPERIENCE UTILISATEUR IP Desktop Softphone sur tablettes et smartphones OTCV iPhone : harmonisation de l’interface usager avec MLE Nouvelle présentation du 8232 DECT Handset PLUS GRANDE COMPETITIVITE ET SIMPLICITE Poste 8001 Simplification des familles de produits SMB Sales Assistant Step 2 CONTINUITE DU BUSINESS Windows 10 sur applications Sécurité renforcée

4 OmniPCX Office RCE R10.2. Bénéfices
Améliorer l’efficacité des employés et faciliter les communications grâce à un ensemble d’améliorations de nos applications de collaboration Accéder à son environnement de travail à toute heure et en tout lieu grâce à nos applications mobiles professionnelles Reduire les coûts de communication Une meilleure protection de votre système contre le piratage Mieux accompagner les vendeurs pour développer les ventes

5 Un portefeuille complet de terminaux
Entry-level Premium-level Smart-level TDM 4019 8029 8039 RAPPEL : ARABE SUR LES POSTES PREMIUM DEPUIS R10.1 IP IP Desktop Softphone 4008/4018 8028 8038 8068 SIP 8001 8012 8082

6 8001 DeskPhone Compétitif Mais avec un niveau de service et un design professionnel Intégré avec les plateformes de communication d’ALE Pour accéder à une téléphonie riche et aux applications associées Main topic Simple à installer et à configurer (Q1 2016) Gestion centralisée & Auto-provision, configuration Web & postes Ecologique Faible consommation (< 3W sans charge USB (Class 1)

7 8001 DeskPhone – Quelques points forts
Ecran graphique rétro-éclairé 132x64 pixel-based,écran 5-lignes screen, rétro-éclairage Facile à installer, à maintenir et à configurer (Q1 2016) Auto-Provision, Support TR069 Configuration Web based et sur poste Gestion centralisée Ouverture applicative LDAP & XML Directory Service Support SIP multi-accounts Support de 2 opérateurs SIP Business-grade Design Multi-language support including Chinese Dual 10/100M Base Ethernet ports Color: Grey Managements Centralized management Auto-provision Web Based/ Phone configuration Audio Hands-free HD Speaker, HD Handsets SIP Accounts Support 2 SIP accounts Phone books Individual phone book & Enterprise phone book LDAP/XML Directory service

8 8001 DeskPhone SPECIFICATION Business-grade Design Audio Phone books
Dual 10/100M Base Ethernet ports Color: Grey Audio Hands-free HD Speaker, HD Handsets Phone books Individual phone book & Enterprise phone book LDAP/XML Directory service 8001 DeskPhone SPECIFICATION Compatible R9.x avec licence OpenSIP Limite : 120 max B&W backlit display, 132 x64 pixels 5-lines RJ9 & 3.5mm, Dual headset ports USB port (DC 5V-1A output) High audio quality via HD handsets, HD speaker Function Keys navigation & physical keys with LED 2 level adjustable foot wall-mountable Once the IP configuration is done (manually or automatically), 8001 DeskPhone performs a HTTPS request to retrieve its configuration files. The configuration files needed by the 8001 DeskPhone are created automatically by the system and are sent in HTTPS response. For HTTPS exchange, a certificate is mandatory After configuration file download, the set registers itself with OXO’s Registrar. The installer can connect to the system with OMC where the 8001 DeskPhone is visible in the subscribers list as “SIP Phone (8001)” In DHCP mode, the IP configuration and the provisioning are done automatically. The DeskPhone is fully plug & phone. Neither administration nor installer actions are required before making calls Each 8001 DeskPhone contains an Alcatel Lucent signed certificate. OXO is delivered with a default certificate signed by a 8001 DeskPhone. Thanks to the CTL mechanism, all the 8001 DeskPhones are able to authenticate OXO, and OXO is able to authenticate the 8001 DeskPhones thanks to the Alcatel Lucent Certificate Authority While connecting to OXO, 8001 Deskphone makes software upgrade if binary imported in OXO (manually via OMC) and 8001 DeskPhone has a different version From R10.2, it is possible to select and import multiple files [third-party SIP phone configuration & binary files, Omniswitch files] through OMC to OXO. In addition to OmniSwitches 6250 & 6450, OmniSwitch 6350 P24 & P48 are also supported. Third-Party SIP phone configuration & binary files imported into OXO are not validated or verified by OMC or OXO. It’s the installer’s responsibility to import the valid configuration file for the devices. SIP telephony (Key features) Make call: block dialling, collective speed dial, personal directory (terminal capability) Dial by name (terminal capability) Terminal call log (dialled, received, missed) CLIP - CNIP CLIR: by system setting (all calls) COLP – CONP Call reject Hold/Retrieve, Enquiry, Broker call Transfer in conversation, ringing, waiting Three party conference (terminal capability) Group call pickup Call diversion (terminal capability) DTMF transparency (RFC 2833) Voice mail box (MWI) Terminal lock (local) Serviceability: Plug & Phone Management of up to 2 simultaneous calls (1 in conversation, 1 on hold) Can be a member of hunting, pickup, broadcast (Sender only), ACD and multi-set groups Can benefit from My IC Office Web companion (Make call only) Can be monitored by CTI/CSTA and PIMphony applications Manual upload of terminal SW binary via OMC Support of up to 12 languages

9 IP Desktop Softphone Pour une communication de haut niveau quel que soit l’équipement
Softphone riche en fonctions Entièrement intégré dans OXO Emulation du poste 8068 Premium DeskPhone Inclut module additionnel 14 touches Nécessite Licence IP Desktop Licence IP user Disponible sur Laptops (PC et Mac) depuis OXO RCE R10.1. MR iPhone and iPad – avec OXO RCE R10.2. Android (tablette & smartphone)– Q1/2016 The IP Desktop Softphone is a voice telephony application installed on a user’s desktop (PC or MAC). This fully integrated, multimedia telephony solution completely replaces physical phones, when desktop connection is the preferred communication mode The IP Desktop Softphone emulates a 8068 Premium DeskPhone. The application is quick and easy to install. User-friendly, it accommodates customizations to suit user preferences. This application makes it transparent for remote workers to phone and to be called as long as they are connected to their network using their company VPN The wideband codec G722 is not supported. The IP Desktop Softphone is not supported on Windows mobile The IP Desktop Softphone does not support 802.1Q, It supports only TOS The IP Desktop Softphone binary is not embedded in OXO, so the downloading is not supported Management of VLAN is not supported by the IP Desktop Softphone Fully-integrated, full featured Softphone Quick and user-friendly access to telephone facilities from multiple devices Runs under four environments: MS Windows, Apple Mac, iOS and Android Help businesses boost employee’s productivity Easy integration of remote and on-site workers, especially when desktop connection is the preferred communication mode Hot desking alike: Carry your phone in your PC – Single device Carbon footprint reduction Emulation of a 8068 Premium DeskPhone, similar layout & keys, same feature set Smart add-on module (14 keys) VoIP protocol provides voice communications on the computer, tablet or smartphone Available on-site on wired Ethernet connection or WiFi Available off-site anywhere the user is able to connect to the company’s network using a VPN (works on Ethernet, WiFi, 3G/4G cellular) Suitable for both Business users and Contact Center agents Up to 15 different ring tones Multi-language G711 (Default) and G729 codecs are supported QoS Level 3 IP TOS / DSCP Reachable on any device with this user friendly interface Employee efficiency: all telephony services available No additional user training Low-TCO integrated solution: no additional server required ; as easy to manage as a desk phone Leverage the company VPN for off-site/remote worker usages

10 Touches programmables
IP Desktop Softphone iPhone & iPAD LED: Call indicator renvois Zone d’affichage Retour/exit validation bis Dec/rac Touches programmables Contacts clavier Mute Volume Main lible switching audio

11 IP Desktop Softphone Android smartphone & tablette
Availability Q1/2016

12 IP Desktop Softphone MAC & Windows

13 IP Desktop Softphone Cas d’utilisation
OmniPCX Office RCE R10.2 VPN server

14 8232 DECT Handset – Nouvelle expérience utilisateur
Nouveaux affichages et couleurs pour une meilleure lisibilité Alignement sur les fonctions du 8242 DECT Nouvelle icône de niveau de batterie (4 au lieu de 3) Amélioration de la ligne des icône de statut (verrou, sonnerie progressive,…) Accès direct au Menu depuisTooltip Ecran de démarrage du 8242 Nouvelle gestion des touches de fonctions Modifications sonneries Status icon ..: in case of terminal lock, icon was not shown on the top banner, now it’s there ! 8232 will have the same start up screen like 8242  8232 DECT Handset + some additional info depending on the SW firmware version (highlighting a new feature .....) Change of ringing melody five giving the perception of a higher ringing volume (request from the field to increase the volume !) Force ringing: a new handset setting enabling to force the ringing whatever is the state of the HS (locked, forwarded ....)  used by Alarm notification servers

15 8232 DECT Handset – Nouvelles fonctions
Robustesse CHO préventif (Connection Hand Over) Augmentation taille du buffer pour mémoriser plus de touches en cas de numérotation très rapide Mode Economie désactivé par défaut Mode économie désactivé sur chargeur Serviceabilité Téléchargement de firmware en parallèle sur 8232 Affichage permanent des informations en mode survey Avertissement sur batterie faible Product should deliver a low battery warning to end user, when the battery tooltip indicates that the battery needs to be charged, ie. when the tooltip displays "battery low". The handset shall deliver a 100ms beep every 1 minute, either in idle or in conversation. The beep signalling shall be stopped when the handset is put on charge. This behaviour shall be dependent of a user settings in the settings menu: Low battery warning ◦ No (default) ◦ Yes Preventive CHO enables to improve the overall Audio Quality, upon bad audio quality detection instead of trying to switch to different frequencies on the logged radio base, after a certain number of attempts the handset will switch to another radio base Parallel download (max 8) was available on 8242 and very much appreciated, now it becomes as well available on 8232  much more quicker and easier to use (new dongle for the jack connection). Run PFWU SW on the PC: Parallel FirmWare Unit tool Hold screen in survey mode: the survey information are blinking too much, thus being unreadable ...now it is possible by pressing a key to get a snapshot of the displayed data !

16 OpenTouch Conversation pour iPhone
Convergence d’ergonomie SMB et MLE pour une même expérience utilisateur quel que soit l’équipement Ecran Home : historique des conversations par utilisateur Ecran Contacts : contacts locaux affichés implicitement et consultation prédictive des contacts locaux Paramétrage plus riche Tab 1 - Home Tab 2 – Contacts Tab 5 – IM Tab 4 – Voic Tab 3 - Keypad Step 1 - single binary: OT 2.1 (covering Connection and Conversation user profiles). Step 2 – single binary: OT OXO RCE 10.2 (covering ALL systems and ALL user profiles). The provisioning mechanism customizes the binary for the right use. Migration procedure on Apple Store: a last binary of the previous app ‘’OTCV for iPhone’ will be generated and will direct the end-user towards the new app. The timeslot where both apps will be present on Apple Store tbd In OTC iPhone R2.1.1, the major difference with OTCV iPhone for Office is related to the Graphical User Interface. The GUI of the OTC iPhone is the one of the current iPhone application for OpenTouch (!) and it is aligned with other OTC applications for OpenTouch. It should be noticed that on OTC iPhone: The first tab shows the “Wall” / the home tab with the call-log. This call-log is grouped by users In the call-log, when the user clicks on the line of the call-log item, the OTC displays the “stage” / the contact details, and if he clicks on the “badge” at right, the OTC makes a business phone call (on contrary to OTCV iPhone for Officeand iOS native telephonic application). The OTC iPhone application shows the list of the local contacts in the contacts tab. And the OTC iPhone manages a cache of corporate contacts The application language depends only on the iOS language setting: it is not possible to change the language from the application settings. Contact details screen: the OTC iPhone labels for phone numbers are less rich than it was on OTCV iPhone for Office

17 Active call seen from Home tab
OpenTouch Conversation pour iPhone Conversation Active call seen from Home tab Active call

18 OpenTouch Conversation pour iPhone
SIP Companion en mode VoIP Faire un appel

19 OpenTouch Conversation pour iPhone
Instant Messaging ‘Read’ status ‘Delivered’ status

20 OpenTouch Conversation pour iPhone
Contact Card Changer ma photo In case of new but unread notification, the first screen presented to the end-user is the contact conversation history. If there is no new notification, the first screen presented to the end-user is the contact on stage. Conversation history Contact details

21 SNMP SNMP : protocol standard pour la supervision de systèmes
Support des traps SNMPV2C traps pour de la supervision pro-active Vue physique et statut du système grâce aux Management Information Bases* (MIB) Support du mode GET Service disponible de base (pas de licence associée) Hypervisor TRAP: Port 162 SNMP Internet or Carrier network The SNMP service is a new mechanism to supervise remotely the system. Three SNMP protocol versions are normalized and the principal change is the security. The SNMPv2c protocol is implemented in R It does not provide strong authentication, nor encryption. For this protocol, the security is based on the password community , which is send transparently over the network for trap sent from OXO and status get from supervisor. To offer security, VPN is recommended between the SNMP OXO agent and the remote supervisor. It can be offered with an operator network Net-SNMP v3 security is available but not supported by OXO configuration . For this protocol the security is based on login/password authentication MD5 and encryption DES. SNMP activity is not logged, no acknowledgement that a trap has been well received ..... OXO only uses SNMP V2c security: Packets aren’t encrypted. Password: The password "community" must be known by all entities Authentication of clients is performed only by a "community string", as a password, which is transmitted in clear text. Only GET mode is supported (No SET mode). Below Telephony Alarm Services (Private MIB) OXO is an SNMP terminal node, it does not act as a relay agent for other devices in its LAN In the three tables: history event (max 500 entries), hardware anomaly (max 250 entries) and urgent alarm (max 100 entries), the oldest entry is removed and replace by the new one, when they are full. These three tables are returned to the GET request done by a supervisor Host resources MIB: (ICMP= Internet Control Message Protocol, EGP = Exterior Gateway Protocol) SNMP Agent SNMP Agent GET: Port 161

22 Catalogue Phase-out DECT 500 Baisses de prix WPL Familles de produits
Poste MG08004AA DD € 8125 Audioffice 3MG08002AA FF € Poste GV27011xB DD € Familles de produits AA33 devient AA32 AA37 et FF11 deviennent AA36 Les prix WPL de certains articles de ces familles ont pu changer. Vérifier dans le catalogue. Product items in the following product category Are moved to the following product category Disc Discount cat designation AA37 Hardware - OmniPCX Off. Maint AA36 Hardware - OmniPCX Off.Datas B FF11 OEM - Mat.Comp.EDD AA33 Hardware - OmniPCX Office – L AA32 Hardware - OmniPCX Office M- L

23 SMB Sales Assistant – Step 2
Intégration avec Actis Export du fichier généré par le Sales Assistant Import dans Actis 19.4 Personnalisation BP Logo Informations vendeur Monnaie locale

24 SMB Sales Assistant – Step 2
Un argumentaire commercial plus riche

25 Un ensemble d’outils marketing pour se former
SMB Sales Companion H2/2015 SMB Solution Handbook H2/2015 Customer Proposal Online certified ACSR course SMB Sales Companion H2/2015 Describe the entire SMB offer and ecosystem EN available (no visibility on FR DE ES due to budget constrains) SMB Solution Handbook H2/2015 Detailed offer presentation EN available, French validated, DE & ES under proof of reading Customer Proposal Built in several chapters in Actis: personalizing of the final document with the quotation and a system representation. Online certified ACSR course Offer highlights, How to sell, Latest analysts quotes, Links to sales documentation, with online quizz

26 Un ensemble d’outils marketing pour la promotion
SMB Ecosystem graph H2/2015 SMB Greeting Graph SMB Vertical Solution Sheet SMB Solution Sheet H2/2015 Brochure and Datasheet SMB ecosystem graph H2/2015 Quick overview of unified communication, mobility and greetings solutions EN, FR, DE, ES, IT, PT updated SMB Greeting GRAPH Quick overview of all our greeting solutions SMB Vertical Solution Sheet Summarizing the market trends, customer constraints, benefits with examples of the solution (product & applications) to put in place The 11 topics updated in EN FR DE ES SMB Solution Sheet H2/2015 6 pages straight to the point description & product and apps pictures classified in main themes English available (no visibility on FR DE ES due to budget constrains) Brochure and Datasheet

27 Campagnes prêtes à l’utilisation
Communicate on the go campaign SMB campaign Vertical ready-to-use assets Premium DeskPhones campaign Transform campaign SMB campaign Address SMBs focusing on mobility, productivity, satisfaction, costs…. Assets: mailer for each topic, banners, poster, press ad, kakemono Vertical ready-to-use assets Address vertical business by answering to their specific needs/constrains and promote SMB offering 11 topics covered: Law Office, Public Administration, Travel Agency, Retirement Homes, Garage, Real Estate Agency, Hospitality, Insurance Office, Bank Offices, Doctor Office, Car Dealership Assets: mailer for each topic, banners for each topic Premium DeskPhones campaign Engage with installed base and prospects to unveil Premium DeskPhones Assets: 2 mailers, banners, posters, press ad, copy blocks Transform campaign - linked to Transform Program to leverage your installed base and migrate previous releases to the newest ones Assets: 3 mailers, banners, press ad, copy blocks, invitation Poster, press ad, banners Communication package with 2 versions: one man and one woman versions Assets: banners, posters, press ads

28 Nouvelles pages Internet SMB
NOUVELLE approche clients et prospects Messages simples et directs Mise en avant des besoins et bénéfices pour les clients et les prospects Solutions présentées par besoins et par secteur d’activité Présentation de cas clients réels Lien sur le site ALE Objectifs : Générer plus de trafic Gagner en visibilité Augmenter les ventes

29 RELEASE 11

30 R11.0 RELEASE MAJEURE POSTE MUTUALISE (HOT DESKING / FREE SEATING)
Bureaux de passage, Espaces paysagers / Flex office COMPLETER NOTRE GAMME DE POSTE Compléments de gamme DECT Compléments de gamme Premium Deskphone EXTENSIONS DE CAPACITE Canaux IP Nombre d’usagers CLOUD CONNECT Plateforme de services à distance d’un parc d’OXO EVOLUTIONS SIP TRUNKS Pour interconnection SIP Providers

31 OS6350

32 Les produits LAN Nouvel OS6350
OmniSwitch 6350 est un commutateurs Gigabit Ethernet Quatre configurations sont disponibles (24/48-ports, avec ou sans PoE) Les commutateurs prennent en charge des ports d’accès Gigabit RJ-45 et jusqu'à quatre liaisons montantes Gigabit SFP dédiées (pas de combo) Il sont introduit avec le SW AOS (OS6250, OS6350 et OS 6450) Ce switch ne remplace pas les OS6250 This slide shows the progress we are making against The Shift Plan, presenting our market achievements in IP networking, ultra-broadband access and cloud technologies. One of our most recent achievements, announced in January 2015, was reaching the milestone of 10 million VDSL2 vectoring line shipments, underscoring our leadership in fixed-line ultra-broadband access. We have 27 VDSL2 vectoring customers in every region of the world, including Israel’s Bezeq, KPN in the Netherlands, Telecom Argentina, Telecom Italia, TE Data in Egypt and NBN Co. in Australia, with more than 65 commercial trials of the technology conducted by operators.

33 Les produits LAN Nouvel OS6350
Jeu de fonctionnalités ciblés pour le marché des PME : Auto-configurable via OmniPCX Office Pas de connexion 10Gbps, pas de stacking, pas d’option d’alimentation externe. Fonctionnalités du AOS logiciel non implémenté: Unified Access, BYOD, Metro Ethernet, SDN Supporté par OmniVista 2500 en 2016 (CLI ou WebView pour le moment).

34 Les produits LAN Nouvel OS6350
Model Ports RJ45 10/100/1000 Ports SFP 1G Alimentation 6250 List Price 6350 6450L List Price 6450 OS 24 4 | 24 1 PSU Interne 682 € 773 € 1182 € 1455 € OS6350-P24 24 Ports PoE (380W PoE) 1450 € 1545 € 1909 € 2273 € OS 48 4 | 48 1177 € 1409 € 2000 € 2636 € OS6350-P48 48 Ports PoE 1 PSU Interne (780W PoE) 2177 € 2682 € 3364 € 4273 €

35 Les produits LAN Nouvel OS6350
Point de comparaison OS6250 OS6350 OS6450L OS6450 Système d’exploitation AOS Ports RJ45 10/100 Mbps Oui Non Ports RJ45 10/100/1000 Mbps S/W upgrade Stacking 2.5 Gig E 10 Gig E (module) 10 Gig E (Module) Uplink 1 Gig SFP 4 2 Uplink 10 Gig SFP+ 2 (S/W upgrade) 2 (S/W Upgrade) 802.3AZ Energy Efficient Ethernet (EEE) Alimentation Redondante (RPS/EPS) Power over Ethernet (PoE et PoE+) support OmniVista NMS (dès aujourd’hui) Future Unified Access/BOD/Metro Ethernet/SDN

36 Les produits LAN Nouvel OS6350, arbre de décision
Agence / Succursale 0S6350 0S6350 < 48 port par LTA (Local Technique d’Accès) OS6450 Siège : potentiel d’evolution 10G, densité de ports, serveurs 24 Port < LTA < 48 Ports Si le choix se porte tout de même sur le 6350, pas de Management unifié via le stacking Le 6350, ne pourr pas évoluer en terme de vitesse des interfaces (pas de 10gig) et de Management (Pas de stacking) > 100 6350 déconseillé OS6450 ou OS6860 > 48 port par LTA

37 (With DHCP service enabled)
OS6350 : Le meilleur switch pour la PME Il supporte les solutions de mobilité et de TOIP à moindre coût Internet OmniAccess Instant Access Points (IAP) Customer Router (e.g. OmniAccess ESR) (With DHCP service enabled) Le 6250 ne peut subvenir aux exigences de puissances POE et de bande passante du Wifi n et ac. Un prix plus compétitif que l’OS6450 sur la PME Pas de technologie grand compte type Unified Acces Le stack est rarement utile sur le marché de la PME La PME demande essentiellement du gigabit en uplink et non du 10Gbs PSTN OmniPCX Office (RCE) OmniSwitch 6350 (P24/P48) WiFi Access MyIC & 8-Series phones OpenTouch Client

38 When to use the OS6350 vs. the OS6250 or OS6450 ideal scenarios
Product SMB Mid-Large Enterprise OS6350 Yes (ideal price/performance with OXO RCE, IP phones and high-speed IAPs). Not recommended (does not support UA features, stacking, Replaceable/External Power Supply, 10Gig uplinks). OS6250 Not recommended (does not support high-speed IAPs such as n or ac). Yes as access switch for older gen Wi-Fi access ( a/b/g only), IP telephony and low-speed requirements, as well as Metro-Ethernet use cases. OS6450 Yes (for high-end SMB requirements needing Unified Access and 10 Gig uplinks plus high-speed IAP support). Yes as access switch for next gen Wi-Fi access and limited high-speed requirements including Metro-Ethernet use cases. This chart helps you position the OS6350 vs. the OS6250 and OS6450 products.

39 OS6350 Value Proposition SMB Market Value Propositions for ALE Partners Cost-effective Network Mobility (OS Wi-Fi) + OmniPCX Office RCE IP Telephony solution OS6350 combined with OXO RCE has been validated in-house Short installation and configuration time using auto-configuration of OS6350 via OXO RCE IAP auto-discovery by OS6350 simplifies Wi-Fi installation Multilingual Configuration Guide (new) and Data Sheet (English, French, German, Spanish and Mandarin) Get 10 free OV2500 node licenses (OV2500 with release R02 available in 2016) for SMB monitoring SMB End-Customer Value Proposition Gigabit converged Voice/Data/Wi-Fi turn-key solution for SMB Mobility solution for voice – can use fixed phone and mobile apps with smart devices All-in-one sales and support via local accredited Resellers Simple to manage and monitor via Webview (OV2500 with release R02 in 2016) Here’s an overview of the OS6350 SMB Value Proposition for ALE partners and end-customers: SMB Market Value Propositions for ALE Partners Cost-effective Network Mobility (OS Wi-Fi) + OmniPCX Office RCE IP Telephony solution OS6350 combined with OXO RCE has been validated in-house Short installation and configuration time using auto-configuration of OS6350 via OXO RCE IAP auto-discovery by OS6350 simplifies Wi-Fi installation Multilingual Configuration Guide (new) and Data Sheet (English, French, German, Spanish and Mandarin) Get 10 free OV2500 node licenses (OV2500 with release R02 available in 2016) for SMB monitoring SMB End-Customer Value Proposition Gigabit converged Voice/Data/Wi-Fi turn-key solution for SMB Mobility solution for voice – can use fixed phone and mobile apps with smart devices All-in-one sales and support via local accredited Resellers Simple to manage and monitor via Webview (and OmniVista with release R02 in 2016)

40 Key Take Aways of the OS6350 OS6350 expands the reach of the OmniSwitch product portfolio into the SMB market OS6350 is NOT a replacement for the OS6450 When combined with OXO RCE, the OS6350 can be auto-configured to simplify installation and configuration We provide an ALE lab validated Network Mobility + IP Telephony solution (OS6350/OXO RCE/IAP’s) OS6350 provides enterprise class network performance and good value for the SMB market Connect IP + Promo provides differentiation and a competitively priced IP Telephony/Data/Wi-Fi solution for SMB’s with single vendor/reseller for support

41 enterprise.alcatel-lucent.com

42 BACK-UP

43 Positioning of all collaborative applications
Each apps target the right customer need: usage & media PC PC & MAC TABLET MOBILE SMARTPHONE Rich Telephony Collaboration (Win8.1 MUI) Rich Telephony PIM enabled Groupware Browser based Entry price Simple to deploy IP Phone Emulation IP Phone Emulation (iOS or Android) Rich Telephony Collaboration (Windows 8.1) IP Phone Emulation (iOS or Android) Outlook focus Single UC tool Rich Telephony Collaboration Associated Phone or VoIP on PC (option) Mobile Phone or VoIP (SIP option) Associated phone Associated phone Associated phone Associated phone VoIP on PC/MAC VoIP on Tablet VoIP on mobile PIMphony Touch PIMphony PRO My IC Social Networks My IC Web for Office IP Desktop Softphone PIMphony Touch OTCV IP Desktop Softphone s s