CRS: Professional Certification April 2013?

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1 ICT4D @ CRS: Professional Certification April 2013?

2 background Build commitment to the use of ICT4D solutions Business case for investment in ICT4D solutions developed and communicated Identify funding Establish an ICT4D knowledge exchange program Knowledge & Innovation site Monthly webinars ICT4D conferences Mar 2010 - Nairobi Sep 2010 - Washington Mar 2011 - Lusaka Mar 2012 - Kigali Mar 2013 - Accra Build and maintain a portfolio of ICT4D solutions Portfolio of proven solutions Initiate pilots Innovation fund NetHope Develop CRS’ capacity to deploy and sustain ICT4D solutions Created an ICT4DTeam“Help Desk” Strengthened partnerships with technology companies Prepare global IT organization to implement and support ICT4D ICT4D Strategy Goal: Mainstream the use of ICT4D solutions in our programming

3 background … we’ve begun transforming CRS’ IT and program quality organizations globally so that they are prepared to support CRS projects in implementing and sustaining ICT4D solutions – a transformation that involves new roles and new staff development initiatives. from CRS’ Program for the Use of Information and Communications Technology to Improve our Services to the Poor

4 develop capacity: global support CRS curriculum & certification demonstrates experience and education to implement and support ICT4D projects Introducing: Define Curriculum, Prepare Materials Validate Using GKIM Staff Jan 2014DecNovOctSepAugJunMayApr 2013Jul Train Pilot Cohort Global Launch

5 introducing ICT4Dpro will be an agency-recognized certification for technologists supporting the application of information and communication technology in field work. The ICT4Dpro demonstrates that an individual has the experience, education and competency to implement and support ICT4D projects.

6 who should apply technology professional looking to solidify your skills, provide value in new ways to the agency and shape your future within CRS, the ICT4Dpro credential is the right choice for you. recognizes demonstrated competence in implementing and supporting ICT4D projects. If you are an experienced

7 requirements To apply for the ICT4Dpro, you need to: Complete ICT4D training curriculum Successfully implement and provide onsite support for at least two projects using ICT4D Pass the ICT4Dpro online examination Actively participate in the ICT4D team Respond to queries that come to the ICT4D service desk

8 Training curriculum Training NameDescriptionDurationExpectation Technology overviewProvides an overview of ICT4D technologies used by CRS 1 hourGet familiar with ICT4D technologies used in CRS Database basicsLearn how to create databases, database relationships 1 hourKnow how to create databases and database relationships iFormBuilder basicsDevice orientation / troubleshooting 1 hourLearn how to handle and troubleshoot iForm devices Creating forms in iFormBuilder Creating basic and advanced forms in iForm Builder 5 hoursParticipants will know to build basic and advanced forms Building forms in DataWinners Learning how to create basic forms in DataWinners 2 hoursParticipants will know to build forms and general overview of the DW interface Klipfolio reportsLearning to create basic reports in Klipfolio 2 hoursParticipants will know how to create basic reports in Klipfolio ArcGISTBD

9 how to apply and prepare How to apply and prepare for the exam To apply for the ICT4Dpro …. – Need to setup SP list to capture Need more information? …. – Need to add content under K&I site Ready to take the exam? …. – Need to setup exam in CRS Learns

10 maintain your credential To maintain an ICT4Dpro credential, the holder will need to participate in an ICT4D implementation project or provide direct support for an existing ICT4D project: 120 hours of support per year or 1 TDY assignment per year. In addition, the credential holder will need to actively contribute to the ICT4D community. Subsequent training may be assigned as technology changes warrant.

11 Open issues Use this slide to track open issues (and solutions) Issue/QuestionResolutionRemarks Can we leverage CRSLearns to track the sequence of requirements to earn and maintain a credential?