CCP Report CSR 15 February 2012. CSR meeting Mandate CSR Advisory body to the SCC Oversees all matters regarding restaurants/cafeterias/vending machines.

Présentation au sujet: "CCP Report CSR 15 February 2012. CSR meeting Mandate CSR Advisory body to the SCC Oversees all matters regarding restaurants/cafeterias/vending machines."— Transcription de la présentation:

1 CCP Report CSR 15 February 2012

2 CSR meeting Mandate CSR Advisory body to the SCC Oversees all matters regarding restaurants/cafeterias/vending machines –Ensures contracts are being respected –Acts as two-way channel of information –Addresses investment/health/safety issues –Liaises with specialists e.g. dietician Convenes approximately 4 times a year

3 Composition of the RSC in 2012 - Chairman: T. Lagrange / FP - Technical contract manager: I.Mardirossian / GS L. Scibile / GS - Commercial contract manager:F. Najeh / FP - Medical Service: E. Reymond / GS F. Lebrun-Klauser - Staff Association members 2012 :O. Andujar M.N. Beaumont Y. Sillanoli - ACCU member: M. Campanelli - Secretary: C. Ecarnot

4 Major change in 2011 Now one contractor for the 3 restaurants: NOVAE Smooth transition during 2011: R2 = spring / R3 = autumn Good feedback, both from users and NOVAE (home made… fresh fruits/vegetables/fish… cleanliness…)

5 Number of meals/day 20042005200620072008200920102011 1'3451'2991'4811'5191'8571'9612'0972’175 R1 495539600651587633687 680 (May-Dec.) (NOVAE) R2 387412435384301255270 344 (Oct.-Dec.) (NOVAE) R3

6 Number of meals/day

7 2012 main outlines (1/3) Improvements in the infrastructure (R2 + R3 need urgent consolidation work) R2: building with problems in many areas: floor in the kitchen, heating, toilet… R3: dish washer to be replaced.

8 2012 main outlines (2/3) New campaign from the medical service regarding food/health (project) Better follow-up with NOVAE + dietician regarding hygiene, diet, quality,… Satellite cafeterias: NOVAE has recently hired one person dedicated to study the best places to set up satellite cafeteriasand to review the offer.

9 NOVAE’s satellite cafeteria’s concept

10 2012 main outlines (3/3) A satisfaction survey amongst the customers of the three restaurants will be launched by NOVAE. Strong request from customers for animations in the restaurants: NOVAE has already provided the list for 2012 (~ a few days every two weeks).

11 Outstanding issues Electronic payment Capacity building 774 on Prévessin site Groups of visitors Waste sorting (GS) Globe

12 RESTAURANT n°1 ANAN% AN BAN% B AN (N-1)AN% (N-1) Ventes (HT)10'107'659100% 10'208'314100% 9'867'873100% Ventes (HT) / jour40'589 41'188 39'219 Résultat II1'078'85210.7% 1'094'68210.7% 1'159'45611.7% Résultat III421'8544.2% 431'1424.2% 518'0455.2% Nbre jours249 248 252 Nbre couverts/jour2'155 2'094 2'067 RESTAURANT n°2 ANAN% AN BAN% B AN (N-1)AN% (N-1) Ventes (HT)1'755'066100% 2'074'928100% 0 Ventes (HT) / jour7'075 8'340 Résultat II24'3711.4% 162'6957.8% Résultat III-75'954-4.3% 27'8251.3% Nbre jours248 249 Nbre couverts/jour682 500 RESTAURANT n°3 ANAN% AN BAN% B AN (N-1)AN% (N-1) Ventes (HT)172'622100% Ventes (HT) / jour2'976 Résultat II-17'342-10.0% Résultat III-29'252-16.9% Nbre jours58 Nbre couverts/jour345