Centre de compétence 1 Professionalisation of the tourist guides Innoguide tourism – Mercredi 1 er février 2012 – BIP Centre de compétence
Centre de compétence Tourisme Wallonia 1.Background of creation of Tourism CDC 2. Missions and development activities in relation with tourist guides Centre de compétence
Centre de compétence Tourisme 1. Background of creation of Tourism CDC 2004 : center of skills in Tourism: an interesting lead, 2005 : achievement of a feasibility study by an extra operator, a real Sector Technical study 2006 : design phase and realisation 2007: involvement of 5 persons - Startup activities 2008 : finalization of building and implementation of Cdc Tourism 2009 : opening on 9 February 2009, hiring of 3 more trainers. A team and a network of some 50 trainers, experts... all subjects ! Centre de compétence
Centre de compétence Tourisme For whom ? Different audiences/target groups : Industry Professionals (wide field ) The workers - job seekers Teachers / trainers The students and / or young graduates Centre de compétence
2. MISSIONS AND DEVELOPMENT ACTIVITIES A tool available to sectors actors Intention : The professionalisation of the tourism sector in Wallonia, tourist guides included. Centre de compétence Tourisme Centre de compétence
6 Centre de compétence Tourisme Tourist guides link to tourist experience Meet the requirements in-service training
Centre de compétence Tourisme Different projects for tourist guides : Monitoring, observation and evaluation of skills ; European standard for the provision of professional tourist guide training and qualification programmes ; Transfer of skills, training, coaching ; Local trainings « Ambassadeur de territoire », « Guide- animateur du Pays Burdinale Mehaigne », « Guide touristique Bataille des Ardennes »… Recovery of abilities ; Process qualitative evaluation. Centre de compétence
Thanks a lot ! Centre de compétence Centre de compétence Tourisme Parc d'activités du WEX Rue de la Plaine Marche-en-Famenne Téléphone : Télécopie :