NMG Solutions Version 1A – 10/2001 Henri TOBIET Professional Services TEL: 03 89 33 54 71 FAX: 03 89 33 49 39 MAIL: h.tobiet@nmg.fr Web: www.nmg.fr

Strategy

OUR MISSION STATEMENT “Becoming a Leading Global Supplier of Innovative, Valued-Added Solutions that enable Operators and Service Providers to serve the Evolving Needs of Telecoms Customers”

Competences GIS Workflow, Workorder Traffic Quality Customer Care Corporate Customers VAS for Corporate WIS GIS VAS for Operators Workflow, Workorder Traffic Quality Customer Care Network Monitoring Telecom Operators

Solutions Products Services General Strategy Data for marketing purposes Traffic Analysis Network Surveillance Value-Added Services prOceSS7 Probes Data collection IN Network

Services approach Network Surveillance Value Added Services TMN NM, Alarms Fraud, billing QoS QosMOS Traffic ProceSS7 Welcome Advertizing Alerting Emergency Fraud, Billing Tracking Network Surveillance Value Added Services TMN Simulation SS7 information collection Proximity services Other services NetExpert (OSI) Testers SS7 probes Swap Technology Third party applications

ANALYSIS SIMULATION Network approach Non-intrusif On-line Opérateurs RESEAU LOCAL DE TRANSMISSION DE DONNEES PASSERELLE PABX Réseau de transmission Réseau de commutation Boucle locale Ligne d’abonné WAN LAN SIMULATION Intrusif Off ou On-line Constructeurs & Opérateurs

Generic Platform Real Time Statistics Interaction with network equipment CDR-TDR Generation Real Time Statistics Data Collection Non Intrusive SS7 Network

Pannel of applications Interaction with network equipment Real Time Statistics SMS Bon Voyage Pro Scan Pro Traq Pro Alarm Pro Account On demand SMS Welcome Pro Traffic Pro Perf Pro Link Pro Market prOceSS7 Probes CDR-TDR Generation SMS-C Non Intrusive Service Node Roam Vmail Billing Verification Fraud SS7 Network Partners Partners

Equipements de Transmission

Hiérarchies gérées par NMG SONET = SYNCHRONOUS OPTICAL NETWORK E-1 E-4 E-2 E-3 HIERARCHIES PDH HIERARCHIE SDH HIERARCHIE SONET OC-1 51,84 Mb/s STM-1 155,52 Mb/s STM-4 622,08 Mb/s STM-16 2,5 Gb/s etc... OC-3 155,52 Mb/s T-1 T-2 T-3 T-4 OC-12 622,08 Mb/s OC-48 2,5 Gb/s etc...

NMG et les réseaux de transmission La sonde de PrOceSS7 est connectée aux réseaux de signalisation à travers des accès PDH E1 à 2Mb/s (cuivre) L’information de signalisation ne demande pas encore des accès à hauts-débits…… L’utilisation de multiplexeurs externes (Cross-Connects) permet de multiplier le nombre d’accès et d’atteindre des accès déportés (Remote) Nouveaux développements: En cours: sonde T1 (US) Prévu: sonde SDH (optique STM-1) pour les besoins IP et UMTS. Application Server TS Multiplexer GPS E1 C P U M 1 2 3 4 5 8 6 7 HD Power BUS prOceSS7 2 E1 16 SL Total 16 E1 128 SL

Solutions basées sur les informations de signalisation

Liens gérés par les outils NMG Sonde Process7 Liens de signalisation: Réseau SS7 Canal D Canaux de signalisation COC Accès EVA Liens de communication: Voies de parole/data Canaux B

Détail des liens SS7 Réseau de signalisation Commutateurs et liaisons circuits CAS Sw TSw PTS STP = PTS: Signaling Transfer Point SSP = CAS : Switching Point TSw : Transit Switch Sw : Local Switch

Supervision basée sur le SS7: Applications PrOceSS7 PrOceSS7 utilise la richesse des informations sur le SS7 pour fournir des applications liées à l’efficacité du trafic des usagers: CDRs temps-réel pour toutes tentatives d’appels Gestion rapide des plaintes clients Analyse de trafic Expertise QoS (roaming QoS) Gestion des interconnexions Planification des réseaux Ingéniérie de trafic Analyse de protocoles Les protocoles SS7 concernés sont: MTP3, ISUP, INAP, MAP, etc… Data processing Workstations Alarm Workstations Maintenance Web Browser Alarm Server Lan - Wan Real Time Data Base SS7 Probe Off Line Data Base Open Applications SNMP/Q3 SS7 Network SS7 Network

Simulation basée sur le SS7: Applications EVA Le simulateur de trafic de signalisation EVA a été développé pour: Tests de trafic; performance et QoS Mesures de QoS de bout-en-bout Tests fonctionnels d’équipements de réseaux Les protocoles de signalisation émulés par EVA sont: RNIS LapD, SS7 H323, SIP (Voix sur IP) IP ? Z Z T2 Z S0

Applications Process7 Mobiles

Protocoles gérés par NMG

PrOceSS7 Mobile applications PrOceSS7 takes advantage of SS7 data richness to develop performance and Customer Traffic Efficiency applications: Traffic investigation & expertise (related to HLR/VLR exchanges, IN services, Call failures Roaming analysis: mobility and traffic quality SMS management Interconnection traffic analysis (mobile – fixed) BSS expertise SS7 protocols analyzed are: ISUP, INAP, MAP, BSSAP, etc… Data processing Workstations Alarm Workstations Maintenance Web Browser Alarm Server Lan - Wan Real Time Data Base SS7 Probe Off Line Data Base Open Applications SNMP/Q3 SS7 Network SS7 Network

Applications VAS Mobiles

VAS Clients identification Wireline - wireless Network Operators Corporate NM, Alarms Fraud, billing QoS QosMOS Traffic ProceSS7 Alerting Emergency Fraud, Billing Welcome Tracking Network Surveillance Value Added Services

VAS strategic approach Applications technologies Basic Services - Welcome /Advertizing - Safety / Alerting / Alarms - Tracking - Information / Transaction - Commerce /Billing - Fraud Handling Roaming Location - Dependant Services Service continuity applications Prepaid Billing Services

VAS: bringing corporates to network operators (1): provide content for specific service booked by the end-user Corporate users Content providers (2): provide content of generic services Service providers Network operators: - mobile network operator - fixed network/ new entrant - VAS/IVR/HLR/SMS platforms (3): VAS for corporate users End users (mass audience) (4): VAS for residential customers

Technical constraints Use of standard handsets, Enhancement of services: voice-mail, e-mail, SMS, WAP Wel come Alert Info Guide Management Real-Time, Network independent, & Non Intrusive Data collection Data collection prOceSS7 Probes Benefits from SS7 Capabilities (security, QoS) SS7 Network

Welcome SMS .... VAS & SMS applications Value Added Services (VAS) for mobile communications are based on data capture over signaling links: Mobile subscriber authentication Mobile localisation (Cell-ID, VLR tracking,…) Mobile presence (WIM) Mobile subscriber accounting Wireless roaming traffic & QoS SMS/EMS handling Significant applications: SMS-Welcome, SMS-Bon Voyage, SMS-Advertizing,… SS7 protocols concerned: MAP, BSSAP … Statistics Welcome SMS SMS C VAS Platform .... VLR MSC BSC Process System SCCP Gateway Detect roamers Data Collection System HLR

ISCOM deployment: Public transport Information via mobile EFA Server Photo E-Mail SMS INTERNET Client Interface Sub-Layer SMS Broker E-Mail Broker Photo Broker HTTP Server HTTP Interface SMTP/POP3 Interface ODBC Interface Media Conversion Sub-Layer EFA Broker PDF Formatting HTML XML PDF WBMP HTML / WML / PDF / SMS / VoiceXML XML Encoder WBMP Encoder WEB Client WAP Client Vocal Client HTML / PDF WML / WBMP VoiceXML DATA PROCESSING LAYER CLIENT ACCESS LAYER Value Added Services, For itineraries calculation, combining data, maps and photos to be displayed On the Web On GSM phones (SMS only) On WAP phones On PDAS EEC/DGXIII/IST R&D Project (2000- end 2002)

TEMIC deployment: Cooperative Alerting Services via mobile Value Added Services for emergency applications connecting selected user profiles to multimedia data On the Web On GSM/GPRS phones (SMS/EMS) On WAP phones On 3G phones (UMTS) On PDAS On SWAP terminals RNRT R&D Project (mid 2001- mid 2003) Réseau Mobile Poste de maintenance Poste distant swap Boucle Locale Radio ( Wireless-LAN) Réseau d’affinité distant (entreprise de maintenance) Réseau d’affinité local (sur site)   Serveur Local Passerelle Internet Réseaux stratégiques Internet Générateur de SMS / portail WAP Site à maintenir

Convergences Fixed/mobile networks Supervision solutions & mobile services

ISUP 6 MAP correllation VPLMN HPLMN MAP ISUP CAMEL INAP International roaming interconnection HPLMN

A progressive evolution …. Monitoring Platform ProceSS7 Service Continuity applications New Services Enhancements of existing services Provision of new services Off- Line Statistics

Possible services cohabitation Partners Statistics Pro Market Plan Account Billing Verification Fraud File Server C P U M 1 2 3 4 5 8 6 7 HD Power BUS New Services Push/Pull -SMS Welcome SMS bon voyage SMS Event WIM WIS - … Service Continuity Applications -RoamVMail -Short-Code forwarding - … QoS Pro Traffic Scan Traq Alarm Care Carrier Real time Call Link Trace

Roaming QoS & Roamers Behaviour Service creation Transaction/ Call Level Client Level (accessing to 1 service) Operator/Service Provider Level ( n services) QoS expected for new services Service continuity QoS related to service Provisionning & client behaviour Service supervision QoS related to a voice/data/SMS transaction & network behaviour

From real-time to statistics Quality Indicators & Statistics QoS expected for new services QoS related to service Provisionning & client behaviour Alarms & Service-Continuity Guarantee QoS related to a voice/data/SMS transaction & network behaviour Alarms & Performance data

Possible architecture Business Oriented Applications Off-line applications Real-time applications Intrusive applications Oracle File Server Interface that push TDR Probe ISUP Map BSSAP INAP* Open Architecture Platform

NMG & IP

NMG Telecoms et les marchés de l’IP NMG TELECOMS a lancé dès la fin de l'année 2000 un groupe de travail chargé de réfléchir sur les évolutions de prOceSS7 vers le monde IP. Un certain nombre de projets ont ou vont être engagés cette année dans les domaines suivants: - SS7oIP: signalisation SS7 transportée sur l'IP - VoIP: voix sur IP - UMTS/GPRS - architecture d'un système de monitoring IP générique - NGN: réseaux de nouvelle génération Au fur et à mesure de l'avancement, d'autres opportunités de développement pourront se faire jour (exemple: au cours de nos réflexions sur l'IP, nous avons détecté un besoin pour une solution de monitoring des proxy-radius sur IP).

Monitoring SS7 sur IP (SS7oIP) Un protocole de transport (SCTP) a été défini par l’IETF pour remplacer le classique TCP. Des couches d’adaptation de niveau supérieur ont été définies par le groupe SIGTRAN de l’IETF (M2PA, M3UA, SUA…).  Le projet consiste à adapter la sonde prOceSS7 actuelle (Monitor Unit) à ces nouveaux interfaces et protocoles

Monitoring Voix sur IP (VoIP) développement du système d'acquisition (sonde) H.323 ddéveloppement du logiciel de mesure des paramètres de transmission IP étude et développement du système de surveillance SIP.  À noter: le Simulateur EVA sera le premier équipement IP/H323 (test des passerelles IP)

Monitoring GPRS & UMTS Sur le GPRS: Sur l’UMTS: interface Gb (FR sur E1/T1, mesure de QoS BSS, mobilité) interface Gn (IP, observation des connexions internet, analyse de trafic données....). interface Gr (SS7, gestion de la localisation) interface Gp (IP, liaison Gn avec les autres PLMN) Sur l’UMTS: IuPS/IuCS (ATM, équivalent fonctionnel de l'interface Gb/A)  Nouvelle sonde IP à développer

Supervision NGN: Next Generation Network La définition exacte du softswitch n’est pas encore totalement stabilisée. Il s'agit pour le moment d'un concept marketing. Entre autres, rien n’est défini actuellement en ce qui concerne les protocoles de communication entre softswitchs (H.323, SIP, SIP-T, sigtran, bicc….).  NMG doit se positionner

NMG et le TMN

TMN: Où se positionne NMG? Business Management Layer Process7 Service Management Layer ProAlarm Network Management Layer Element management Layer TMN efforts also have created the notion of distinct management layering. TMN layers categorize different levels of management functionality into a hierarchy, ranging from low-level functions for specifics Nes to high-level functions for the business enterprise. The layers, which have grown to be widely recognized, usually are depicted in a pyramid and consist of the following: Business management layer manages the total enterprise. It usually encompasses goal setting, budgetting, planning and similar functions. Service management layer manages customer service functions, including identification, usage reporting, and quality of service maintenance/reporting. Network management layer manages all Nes, both individually and as a set. It is not concerned with how a particular element provides services internally. Element management layer manages Nes on an individual basis and supports an abstraction of the functions provided by the network element layer. Network element layer contains the Nes themselves. EVA Network Element Layer Fault Management Performance Management Configuration Management Security Management Accounting Management

NMG Telecoms Strategy (1) TMN Traffic Analysis Value-Added Services Network Surveillance Data collection prOceSS7 Probes Network Operation Centre (NOC) Network Information System (NIS) IN Network

NMG Telecoms strategy (2) Areas Service Delivery Service Assurance Service Usage Professional Services Network Management TMN - Platform Mediation Devices QosMos Tester Process7 SS7 probe Other probe Levels OSS, EMS Network Element, NEs Network Link

NMG Telecoms TMN Integrator more projects Additional Tools Market Priorities Sales Net. Operation & maintenance Planning & Engineering Marketing Top management Service Usage Service Assurance Service Delivery Additional Tools Increase Competence more projects NMG Telecoms TMN Integrator

Market Targets BCR NIS NOC TOP Management Marketing Commercial Business driven Marketing Technology driven Commercial Planning & Engineering NIS Network Operation & Maintenance NOC

ProceSS7 / ProAlarm Overview Dedicated SNMP Manager for Automatic Alarms Detection Allows to handle easily both SS7 alarms and alarms defined on traffic conditions (congestion, ASR, NER, etc..), Thresholds of traffic alarms are user-defined on the ProTraq application The SNMP and Q3 agents of prOceSS7 probes remain open for connection to existing TMN platform Integrated on NMG’s PrOceSS7 platform

ProAlarm/ProceSS7: General Architecture Oracle 8i Light Enterprise Edition WS Client SNMP Manager File server QSA Sessions C P U M 1 2 3 4 5 8 6 7 HD Power BUS ProceSS7 Probe ProTraq E1 get trap TWIN Cross-Connect SNMP Agent N * E1

Process7 Probe General Structure Application Server TS Multiplexer GPS Ethernet SS7 Monitor Unit (can be chained with another) Remote Configuration E1 C P U M 1 2 3 4 5 8 6 7 HD Power BUS prOceSS7 2 E1 16 SL Total 16 E1 128 SL Router WAN (Ethernet, X25, Frame Relay, ATM, ...) Switch

Thanks for your attention !