+ Siham Boutayeb BMC Sr Software Consultant.

Présentation au sujet: "+ Siham Boutayeb BMC Sr Software Consultant."— Transcription de la présentation:

1 + Siham Boutayeb BMC Sr Software Consultant

2 La Revolution Sociale General introduction about cloud computing. “We are due for another paradigm shift in computing – Need to be real-time, browser based, device agnostic” Talk about SFDC: “A common trait among the solutions is openness - allowing developers to utilize API’s and SDK’s to create applications, integrations, and plugins that are real-time, social, and available on any device.” “Today, Small, inexpensive and useful apps are fueling explosive growth in mobile devices. New solutions need to support mobile devices and tablets. Today as you all know, organizations need to have a Cloud Strategy”

3 Le service d'assistance informatique ITIL Numéro 1, désormais disponible dans le Cloud

4 3 Bonnes raisons de choisir

5 #1 Partenariat + BMC = Leader du Marché ITSM
Force.com: plateforme fiable Une vision partagée avec 3 mise à jour par an + Remedyforce represents the combination of: 20+ years of ITSM leadership from BMC The most trusted, scalable and widely deployed SaaS platform

6 #2 C’est Facile! Facile à déployer Facile à utiliser Facile à gérer
Implementation in Remedyforce are rapid - you can be productive in a week The interface is simple, clear and intuitive

7 #3 Innovation Outil ITIL prêts a l'emploi Plateforme Sociale
Solution en évolution constante

8 Gérez votre support informatique à partir de votre plate-forme Force
Gérez votre support informatique à partir de votre plate-forme Force.com

9 Avec RemedyForce Tout est Inclus!
Real-time Analytics Service Request Self-Service Portal Knowledge Management Mobility Service Level Management Configuration Management Database Asset Inventory Management ITIL-based Best Practice Processes Chad Incident Management Problem Management Change Management Release Management

10 RemedyForce Aujourd’hui?
Over 100 organizations made an investment in 300 days in 2011 !!!!! - a rate of growth that has since doubled.

11 Chad

12 Merci.