Colin T. SCHMIDT Evolutionary Creatures in the Library ? Improving Information Access, Questioning Possible Tomorrows Colin T. SCHMIDT Besancon University.

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1 Colin T. SCHMIDT Evolutionary Creatures in the Library ? Improving Information Access, Questioning Possible Tomorrows Colin T. SCHMIDT Besancon University France Pour insérer le logo de votre société sur cette diapositive : Dans le menu Insertion, cliquez sur Image. Recherchez le fichier de votre logo. Cliquez sur OK. Pour redimensionner le logo : Cliquez sur le logo. Les petits carrés qui apparaissent à l'extérieur du logo sont appelés « poignées de redimensionnement ». Utilisez-les pour redimensionner l'objet. Si vous maintenez la touche Maj enfoncée avant de les utiliser, vous conserverez les proportions de l'objet que vous souhaitez redimensionner. Meeting of the American Society for Information Science and Technology/ European Chapter (ASIST/EC) LIDA 2003 ‘Libraries in the Digital Age’, 26-30 May, Dubrovnik Croatia

2 Modelling dialogues Hello, I am looking for, um, er… Perhaps you could help me? Yes, well, I will certainly try… I would like to read something about… snakes. Yeah, that ’s it! Snakes! You are looking for a book on wilderness and wildlife. … Reader Librarian Yes… well no, that ’s not exactly it. I would like to get to know what garter snakes are really like. Would you like to experience a day in the life of a snake, is that it? Fiction then. I will have to search in the Fiction section. Well I suppose that would be nice. Can you find that?

3 Colin T. SCHMIDT Modelling human relations A book about snake life Communicative relationship ReaderLibrarian Rules of Communication

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5 Colin T. SCHMIDT INTRIGUE 1. The Dialogical Nature of Man’s Mind 2. Man’s Body Posture –Investigating Man –Developing Strong AI techniques –Perfecting Robots’ Shape and Behaviour

6 Colin T. SCHMIDT Narcissism Self-recreation Robot-persons

7 Colin T. SCHMIDT Why Build Artificial Librarians?

8 Colin T. SCHMIDT Hypotheses 1. Robotics serves the interests of the end-user 2. The tendency is to humanise machines mind body 3. We do know how to artificially recreate man

9 Colin T. SCHMIDT What do we mean by “Human”? –Upright posture and fluid Motion –Speech (English, Croatian, etc.) But not just these behavioural aspects ---- only physical –Rational aspects Man’s dialogical mind

10 Colin T. SCHMIDT What if simulating Librarians is not optimal for interaction? Self --------------------------- Other

11 Colin T. SCHMIDT Personification problems Replica of a total human being Robot sapiens Can one adopt the proper communicative strategy if one cannot identify the origin of the “person” standing before him ? Self --------------------------- Other

12 Colin T. SCHMIDT Otherhood We are on the verge of scrambling users’ beliefs. Humanising Robotic Librarians should continue, but carefully so. Let’s preserve the separate attitudes we adopt with respect to human Others and machines.

13 Colin T. SCHMIDT Social Equilibrium Avoiding a psycho-sociological New Word Order implies adopting rules for checking up on progress. 1. Establishing higher-than-task-necessary interactive techniques would be superfluous 2. Higher-than-task-necessary interactive techniques steer the human-robot relation away from better-adapted strategies for exchange

14 Colin T. SCHMIDT What if someone ascribed YOU with the desires, beliefs and intentions of a Robotic reader?