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PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL MOON only as background Jhon dilullo and title John DiLullo Vice President Sales Americas International.

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1 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL MOON only as background Jhon dilullo and title John DiLullo Vice President Sales Americas International Avaya

2 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Desk Phone MessagingConferencing Long Distance Mobile Phone Email Shared calendars Directories Broadband Access Intraweb

3 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL But in 2002, things changed…

4 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Since then… April 2003 iTunes May 2003 LinkedIn Aug 2003 Skype Feb 2004 Facebook Feb 2005 Youtube July 2006 Twitter Nov 2007 Android Jan 2010 iPAD

5 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Consumers are leading the technology evolution

6 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Summarize the Gap Businesses are leaving money on the table Our mission is to help them The Gap Between Users and IT is hurting our customers. Our mission is to help them…

7 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Business Collaboration Leaders Applications “Any device” collaboration - Anywhere Mobility, Collaboration, Video Session Management Multi Platform Mobility Collaboration Engine Pervasive Video Conferencing Ready the Environment Foundation Network Bandwidth Access Control Security Stage 1 Stage 2 Stage 3 3 Stages to Leading Collaboration

8 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Collaboration Infrastructure Email Conferencing Video Voicemail Messaging IVR Custom / SequencedAps SMS / IM

9 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL 29 Business units down to 4

10 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Avaya as a whole Gartner Magic Quadrant 60 new products Attention of Wall Street Revenue Growth IP Telephony Unified Communications Contact Center New products since 2010.

11 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Canadian Market Leadership Sources: [1] T3i Group; [2] Canalys Notes: All share results are based on revenues except Audio Conferencing (Licenses); All results reflect 2010 unless otherwise indicated;

12 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL Our Promise

13 PALAIS DES CONGRÈS MONTRÉAL | JEUDI 16, 02/ 2012 | MONTRÉAL

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