Point de situation TOURISME BLANC 2.0

30 % des français déclarent avoir consulté des sites e-Commerce depuis leur mobile en 2012 contre 16 % en 2010

Source Les Echos/Enquête CREDOC sept 2012 auprès de 1019 adultes de + de 18 ans

Une base de clientèle en permanente progression Popularity of smartphones will drive adoption According to Nielsen, smartphones were used by 25% of the US mobile phone audience in Q2 2010, up from 23% the previous quarter and 16% in Q2 2009. The research firm predicts they will overtake feature phones by the end of 2011. This increased ownership of smart devices is driving growth in mobile internet usage. The acceleration of this trend has led eMarketer to raise its forecast relative to the estimates released in November 2009. According to eMarketer projections, 85.5 million mobile users will access the web from their mobile devices in 2010, versus 83.5 million in the previous forecast. In 2013, penetration will reach the halfway mark, and by 2014, 142.1 million users, representing 53.9% of the US mobile user population, will access the internet using mobile browsers or applications. Mobile internet usage will increase at a compound annual growth rate (CAGR) of 15.7%, much faster than the CAGR of 2.1% expected in mobile subscribers over the same period. In April 2010, comScore found a total of 72.8 million mobile internet users, representing an average for the three-month period prior to reporting. This falls in line with eMarketer’s estimates, which are for December of each year: comScore’s figure is an improvement over eMarketer’s 2009 estimate of 68.6 million users and well on the way to the 85.5 million predicted by the end of the year. comScore’s findings also highlight the importance of smartphones in the mobile internet equation. Growth in web access from smartphones was in the triple digits between April 2009 and 2010, while access from feature phones actually dropped over the same period. Dr. Jean-Claude MORAND

Rapport d’étonnement TOURISME BLANC 2.0

DES STANDARDS pour des PACKAGES DYNAMIQUES OFFRE GLOBALE PERSONNALLISEE

Une évolution des concepts marketing « Aujourd’hui, le marketing consiste à créer le contact avec la tribu et à fournir des produits et des services avec des histoires qui se propagent » Seth GODIN – Tribus Dr. Jean-Claude MORAND

96 % de la génération Y Dr. Jean-Claude MORAND

Merci pour votre attention ! http://cyberstrat.blogspot.com jean-claude.morand@cyberstrat.net jcmorand https://www.facebook.com/pages/Jean-Claude-MORAND/7060893108 Dr. Jean-Claude MORAND