Welcome everyone

Presented By: Daoud Mohammed Hicham Team Building Presented By: Daoud Mohammed Hicham

What is a TEAM? Teams are groups of people that share a common purpose, to which they are all committed, and who are empowered to set goals, solve problems and make decisions.

What is Teamwork & Team Building Concept of people working together as a team Team player A team player is someone who is able to get along with their colleagues and work together in a cohesive group Team Building Process of establishing and developing a greater sense of collaboration and trust between members

Why Should We Be a Team? When staff use their skills and knowledge together, the result is a stronger agency that can fulfill its mission “To provide accurate information that would assist individuals in achieving a better quality of life.” People working together can sustain the enthusiasm and lend support needed to complete the work of each program.

How does a Team Work Best? A Teams succeeds when its members have: a commitment to common objectives defined roles and responsibilities effective decision systems, communication and work procedures good personal relationships According to Bob Mendonsa and Associates’ web page http://www. trainingplus.com on Team building : Team Building is a process and not an event. Team Building is about both willingness and ability. Sometimes teams problems occur because team members lack important skills. Sometimes there are trust issues. Team Building must address individual and group issues. People do not “disappear” when they choose to belong to a group. Any team building effort must address the strengths and development needs of individual team members that impact the group as a whole. Of course the corollary is true and groups or teams fail when they: Think differently Have poor leadership Have communications difficulties Have competition between members

Stages in Team Building Forming Storming Norming As the team matures, members gradually learn to cope with each other and the pressures that they face. As a result, the team goes through the fairly predictable stages noted on the slide. Performing

The Development of a Team Forming Mourning Storming The purpose of this slide is to go through the different stages that occur in the development of a team. Forming: In the first stages of team building, the forming of the team takes place. The team meets and learns about the opportunity and challenges, and then agrees on goals and begins to tackle the tasks. Team members tend to behave quite independently. They may be motivated but are usually relatively uninformed of the issues and objectives of the team. Team members are usually on their best behaviour but very focused on themselves. Sharing the knowledge of the concept of "Teams - Forming, Storming, Norming, Performing" is extremely helpful to the team. The forming stage of any team is important because in this stage the members of the team get to know one another, exchange some personal information, and make new friends. This is also a good opportunity to see how each member of the team works as an individual and how they respond to pressure. Storming: Every group will then enter the storming stage in which different ideas compete for consideration. The team addresses issues such as what problems they are really supposed to solve, how they will function independently and together and what leadership model they will accept. Team members open up to each other and confront each other's ideas and perspectives. In some cases storming can be resolved quickly. In others, the team never leaves this stage. The maturity of some team members usually determines whether the team will ever move out of this stage. Some team members will focus on minutiae to evade real issues. The storming stage is necessary to the growth of the team. It can be contentious, unpleasant and even painful to members of the team who are averse to conflict. Tolerance of each team member and their differences needs to be emphasized. Without tolerance and patience the team will fail. This phase can become destructive to the team and will lower motivation if allowed to get out of control. Norming: At some point, the team may enter the norming stage. Team members adjust their behaviour to each other as they develop work habits that make teamwork seem more natural and fluid. Team members often work through this stage by agreeing on rules, values, professional behaviour, shared methods, working tools and even taboos. During this phase, team members begin to trust each other. Motivation increases as the team gets more acquainted with the project. Performing: Some teams will reach the performing stage. These high-performing teams are able to function as a unit as they find ways to get the job done smoothly and effectively without inappropriate conflict or the need for external supervision. Team members have become interdependent. By this time they are motivated and knowledgeable. The team members are now competent, autonomous and able to handle the decision-making process without supervision. Mourning: Project teams usually exist only for a fixed period. The break up of the team can be particularly hard for members who like routine or have developed close working relationships with other team members, particularly if their future roles or even jobs look uncertain. In Connecting Classrooms, we are looking to form sustainable relationships and are therefore looking to avoid the “mourning” stage. However there may need to be a recognition that, as teams change, the process outlined above may need to happen again. Performing Norming 8

Stage 1: FORMING The Team defines the problem agrees on goals and formulates strategies for tackling the tasks determines the challenges and identifies information needed Individuals take on certain roles develops trust and communication Team learns about the opportunity, challenges, agrees on goals and begin to tackle the tasks. Team members behave independently. They may be motivated, but are usually relatively uninformed of the team objectives Team members are on their best behavior but very focused on self Supervisors need to be directive

Stage 2: STORMING During the Storming stage team members: realize that the task is more difficult than they imagined have fluctuations in attitude about chances of success may be resistant to the task have poor collaboration Ideas compete for consideration Team members open up and confront each other ideas Can be contentious and unpleasant Tolerance among team members necessary Supervisors direct and guide in decision-making

Stage 3: NORMING During this stage members accept: their team team rules and procedures their roles in the team the individuality of fellow members Team members realize that they are not going to crash-and-burn and start helping each other. Members adjust behaviors to make teamwork natural Team agrees on rules, values, professional behavior, shared methods, working tools Team members begin to trust each other Motivation increases Teams may lose creative edge Supervisors are more participative Team members take responsibility in decisions making

Stage 4: PERFORMING Team members have: gained insight into personal and team processes a better understanding of each other’s strengths and weaknesses gained the ability to prevent or work through group conflict and resolve differences developed a close attachment to the team Teams functions as a unit to get the job done smoothly and effectively without conflict or supervision Team members become interdependent, motivated and knowledgeable and makes decision without supervision. Supervisors participates with the team in decisions making Change in leadership may revert to earlier stages

Attention Density The purpose of this slide is to highlight the importance of the team being focused on a common goal. How do we get the team to focus on the unifying theme? Did you know that Coke Zero was Coca-Cola's biggest product launch in 22 years? It had an enormous marketing campaign tailored to different markets all around the world. In America they branded it as “calorie free” rather than “diet” because apparently young men associate “diet” with women. In Bolivia, posters and TV spots announced an "unknown" product with the words “Zero sugar, with the same taste as always. What could it be?”. This apparently appealed to young men too! However the key point was that on the day of the launch, every member of staff (from the most senior to the most junior) were out offering free samples.. Because if Coke Zero didn’t sell, Coke would be dead and there would be no jobs for any one. A compelling reason to be part of the team. How do we get this level of attention/ alignment across our schools to ensure we deliver Connecting Classrooms and global citizens? (Can do optional discussion here in groups if wanted). If Coke can for a fizzy drink, our vision of a curriculum that will enable young people to play an active role in tomorrow’s society is surely compelling? 13

The Results of Team Work

Every Team Member Can Help!

Everyone Has to Hang in There!

Thank you for your time,