Airport Region Conference 20 Novembre 2015 Communication with residents La Maison de l’Environnement de Paris-CDG Good afternoon. Thnaks Lea for inviting me to this conference. I am ELM delegate for Sustainable development at Paris- CDG and Paris Le Bourget Airport. And thus in charge, amongst other things of the communication towards residents Flights tracker Airport Region Conference 20 Novembre 2015 Elisabeth Le Masson Déléguée à l'Environnement et au Développement durable Nord

Why ADP communicates with residents? From a regulatory obligation… …To an opportunity: building a trust-based relationship So now why does ADPcommunicate with local residents? At first we did it because it’s a regulatory obligation for ADP But we discover that it’s in fact a major opportunity and that it could lead to a win-win situation

ADP’s regulatory obligations (annexe 1 du décret 2005-828 du 20 juillet 2005 – cahier des charges) Article 49: Public information on environmental impacts  set up at CDG and Orly a place for information and discussion on environmental issues of airports and air transportation including an area dedicated to air traffic management Article 50: Relations with neighbors  communicate with residents on the environmental and economic impacts of airports  examine requests for information and complaints from residents not under the competence of the DGAC Article 51: Relations with local authorities  communicate with communities on environmental and economic impacts of airports This is quite a dense slide. That’s legal stuff! ADP’s obligations stem from the Contract document signed between ADP and the French governement when ADP became a private company in 2005 The contract states several obligations for ADP: To create a place where local residents could be welcomed and informed To give information on airport activity and impacts both to local residents and local authorities And to answer complaints not directly linked to air traffic organization (which is the reponsibility of the Air Transport Ministry) That is what ADP is requested to do. And that’s why in the first place we created the « maison de l’environnement » one for CDG and one for Orly. And you’ll see that somehow we are going much further to create a trust-based relationship with local authorities and local residents. Because at the end of the day, my mission is to ensure the development of Paris-CDG and Paris-Le Bourget airports. And without trust, this development would never happen.

What is the « Maison de l’Environnement » of Paris-CDG? A place to welcome and meet the local stakeholders In order to communicate, the first thing is that it’s a place. An actual building on the airport. A place where we welcome the local stakeholders: Residents, local officials and representatives, students…

What does the « Maison de l’Environnement » do? Relationship with local towns Information exhibitions and visits of the airport Information and dialogue with residents associations Specific actions with local schools Administration of the environmental consultative committee for Paris-CDG et Paris-LBG Welcome of the local stakeholders What are the assignments of the Maison de l’environnement: - To strenghen relationship with local towns through partnership charts - To organize visits of the airport for residents and local officials To reinforce the relationship and dialogue with residents associations To implement specific actions with local schools To fulfill the mission of general administration of the environmental consultative committee chaired the the Prefet

Paris-CDG noise exposure map Now before going into detailed actions of the Maison de l’environnement, what perimeter are we talking about? This is the noise exposure map for paris-CDG. You see that the area is quite large, extending over 127 local towns and 3 counties.

Welcome and inform the local stakeholders (1) Opening hours: From Monday to Friday: 8h30 - 16h30 + 10 week-ends per year for special occasions Staff: 16 persons Number of visitors 2014: 16 300 visiteurs

Welcome and inform the local stakeholders (2) Nombre de participants aux Circuits visites Visiteurs Exposition et présentation MDE Visiteurs Animations Temporaires MDE Utilisateurs installations MDE

Welcome and inform the local stakeholders (3) Tools available at the Maison de l’Environnement: Permanent exhibition 2 AirTraffic specialists (retired) 2 days / week VITRAIL Vitrail: tool for visualizing air traffic trajectories (not in real time)

Inform and dialogue with residents associations (1) Answer the questions and complaints One associaiton is particularly active

Inform and dialogue with residents associations (2) 70% complaints  16 persons

Information, exhibitions and visits of the airport (1) Exhibitions and conferences Visits are organized for local authorities/elected officials, for associations and for schools (I’ll come to that point later on): 157 visits / year Temporary exhibitions are dedicated to all our stakeholders: local residents and official, associations, employees of the airport… They are organized on several topics: environnement, local history , heritage day …

Information, exhibitions and visits of the airport (2) « Discovering the airport jobs » Seminars Job forums We organize at the Maison de l’environnement several times per year: job forums (up to 2000 persons) - discovering the airport jobs seminars: 2 to 3 times a year; to young people touside the scholar system who need a new approach of their future professional career

Relationship with local towns 127 local cities 39 partnership charts 39 partnership charts: 16 cities in Val d’Oise County (23%) 21 cities in Seine -et- Marne County (44%) 2 cities in Oise County (100 %

Specific actions with local schools Today's local students are tomorrow's residents Educational workshops during exhibitions Partnership with the Ministry of Education for deprived urban areas Visits of the airport > 5000 students per year Specific training in English Conferences on jobs and training Major challenge for us: today's local students are tomorrow's residents; plus they are important opinion leaders in their families. And it’s our role, as part of ou environnemental and social responsibilty, to help them build a professional career and find a job Réseaux RAR/ECLAIR/RS : convention avec l'Education nationale et ADP pour le public scolaires des secteurs défavorisés Lancement de cette démarche il y a 4 ans sous l'impulsion du sous-préfet de Sarcelles: Pour le Val d’Oise : Sarcelles – Villiers le Bel- Garges les Gonesse- Goussainville ( à venir : Gonesse) Pour la Seine et Marne : Meaux et Mitry Mory Pour le prochain cycle scolaire : Le département du 93 sera également touché 6600 élèves touchés sur 4 années Actions : visite de la plateforme pour découverte des activités et métiers – participation à des conférences à thème (ex : tri des déchets dans les pays du tiers monde) – Stages de 3ième découverte des métiers – Ateliers scientifiques, pédagogiques voire ludiques Quizz interdépartemental : 4ième édition engageant 16 classes des départements d'emprise – Se déroule sur toute l'année scolaire avec finale en mai/juin – Thèmes traités : DD, aéroport, Biodiversité  Convention avec Conseil Général du 77 sur le renforcement de l'apprentissage de l'anglais pour les collégiens des cantons dont les communes font partie du PEB – 900 collégiens concernés sur 2 années. Présentation des métiers avec notamment un professionnel intervenant en anglais

The « Maison de l’Environnement »: an environmental showcase Electric cars Solar panels for lighting Beautiful gardens Integration of disabled workers Traiteur Entretien des espaces verts

« Entre-Voisins » information letter In addition, ADP provides an quaterly information letter for residents (on a dedicated website)

Thank you for your attention!