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Publié parClaude Lévesque Modifié depuis plus de 7 années
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« Opticien: Tendances et conséquences pratiques possibles »
Agenda 2020 - L’avenir de la filière optique - « Opticien: Tendances et conséquences pratiques possibles »
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Club Inter-Optiques: un peu d’histoire 4 Faits marquants
Sommaire: Club Inter-Optiques: un peu d’histoire 4 Faits marquants 4 Tendances impactant l’avenir de l’opticien Conséquences pratiques possibles Conclusions + Souhait « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Le Club Inter-Optiques
2003: Création du Club Inter-Optiques 2009: Proposition pour une Certification des prestations de services des opticiens 2013: 1er Forum France-Allemagne 2014: 1er Forum France-Grande-Bretagne 1ère remise du « Prix Inter-Optiques de la Vision » 1ère réunion OPTI G-3: Réflexions sur une uniformisation européenne de la formation de l’opticien-expert 2015: 1ère présentation GFK: « Analyse du prix des montures en Europe » 2016: 1ère présentation GFK d’une Statistique nationale reconnue: « Les Ventes en Optique » Réunions OPTI G-3: Solutions pour une uniformisation européenne de la formation de l’Opticien-Expert « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Conséquences pratiques possibles Quatre faits marquants
Opticien: Tendances et Conséquences pratiques possibles Quatre faits marquants « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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I. L’Opticien n’est pas un simple revendeur de produits
Le produit vendu par la SNCF n’est pas le train, mais l’arrivée ponctuelle à la destination choisie par son client. Le produit vendu par l’opticien est d’abord une solution technique et esthétique. Elle permettra au consommateur de voir aussi bien qu’annoncé par l’opticien. L’opticien est un prestataire de services diplômé. « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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II. France: La formation la plus courte en Europe !
Professional qualifications required “Mutual evaluation of regulated professions” (Directive 2005/36/EC on the recognition of professional qualifications) PAYS ISCO (Intern. Standard classification in UE) Method to obtain qualification Duration of education/ training program France Optician (dispensing optician) Optician Vocational post-secondary education level 2.0 years ! Germany Optician (dispensing optician) Optician Vocational post-secondary education level 3.0 years Switzerland Optician (dispensing optician) Optician with Federal Certificate of vocational education and training Vocational education secondary education level 4.0 years Optometrist (ophthalmic optician) Vocational post-secondary education level 180.0 ECTS Italy Optician (dispensing optician) Optician Vocational secondary education 5.0 years United Kingdom Optician(dispensing optician) Optician Vocational post-secondary education level 3.0 years Optometrist (ophthalmic optician) 4.0 years « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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III. Les prix en France ne sont pas les plus élevés !
comparés aux prix des autres marchés européens (Source GFK 2015/2016) Netherlands Spain 20 40 60 80 100 120 140 160 180 200 220 240 260 280 P r i c e E U R 61 59 70 73 74 62 65 67 42 43 52 50 51 113 114 192 195 197 102 101 136 135 133 104 174 179 173 266 278 265 190 156 171 168 May 15- Aug 15 Sep 15- Dec 15 Jan 16- Apr 16 France Germany*wo. Fielman Italy MONOFOCAL PROXIMITY PROGRESSIVE « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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IV. Les petits magasins allemands sont déficitaires !
Résultats d’exploitation 2015 (ZVA ) Catégorie de CA Catégorie des coûts de à € % de à € de à € + de € Moyenne Achats 32,4 32,5 34,3 31,1 Personnel 38,4 35,5 34 35,8 Autres Frais 32,1 25,2 25,3 24,4 25,8 Résultats d’exploitation -2,9 6,8 6,1 10,5 6,0 Ecart N-1 (%) 0,1 6,5 6,3 7,5 4,4 Ecart N-1 (€) -3 000 4,6 -3,2 40,0 36,4 Evolution du CA 0,4 -2,7 0,0 2,8 8,1 « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Au moins 4 tendances lourdes impacteront l’avenir de l’opticien:
1. Un contrôle et la pression permanente sur ses marges 2. Les attentes des « groupes de consommateurs » 3. L’arrivée des technologies numériques 4. L’augmentation des pathologies visuelles « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Un contrôle et la pression permanente sur ses marges
Les attentes des « groupes de consommateurs » 1. Groupement/Franchise/CA « Grandir ou périr » Mass-Market Opticiens indépendants « Back to the basics » Opticien-Expert « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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- L’arrivée des technologies numériques
- L’augmentation des pathologies visuelles 3. L’arrivée des produits optiques numériques dans les Magasins spécialisés (FNAC) 4. Embauche des nouveaux diplômés Cabinets d’ophtalmologie Multi-Services « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Conséquences pratiques possibles
Tendances et Conséquences pratiques possibles « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Conséquences pratiques possibles
1. Mass-Market Grandir ou périr ! Fusions nationales / Export / Alliances internationales « Economics of Scale »: Organiser la plus large implantation nationale possible Poursuivre la coopération rationnelle et rapide avec les OCAM Dynamiser les activités « bi-channel » Internet-magasins Optimiser le choix large de produits proposés Optimiser les coûts de formation professionnelle du personnel Optimiser toutes les autres dépenses « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Conséquences pratiques possibles
2. Opticien-Expert back to the basics ! Formations + Certification professionnelle « Expert »/Services/CRM « Performer son métier » Investir temps et argent dans les formations de pointe (admin., techn., commerc.) Établir une coopération plus large avec ses fournisseurs spécialisés Dominer l’évolution de ses coûts d’exploitation Pratiquer un CRM et un Géomarketing local Annoncer, savoir expliquer et facturer ses prestations de service et les produits Politique de prix: Services + Produits « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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2. Identification “Opticien-Expert”
Meeting OPTI-G-3, June 6th 2016 Conclusions Différences infimes dans les pratiques professionnelles entre la France, l’Angleterre et l’Allemagne ! Que ce soit sur la délivrance des équipements pour les enfants ou pour les adaptations des lentilles de contact 2. Les différences portent sur les diplômes à obtenir ! Pour exercer ces activités et selon la législation en vigueur dans chacun des pays autorisant ou non les opticiens à certains actes Condensés par OPTI-G-3, les programmes de formation européennes existantes sont dédiés aux professionnels et non aux formations diplômantes. « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Subjects covered Goals FR UK GER Anatomy review Cornea – Limbus General review Occular anatomy, physiological and related pathology … Eyelids Tears Sclera Conjunctiva Inspection of the anterior segment and measurement for a contact lens fitting; determining parameters of the measuring lens; document activities Inspection of the anterior segment Biometry Palpebral fissure Corneal diameter Corneal bend radius Tear film Pre-corneal Tear Filmo Central and peripheral keratometry Anatomy Lacrimal System Pathology Physiology Cornea Anterior chamber Biomicroscopy Keratometry Understand the particularities of the human eye, how the cornea works, and how wearing contact lenses impacts the eye Help the wearer understand the importance of following lens wear guidelines Pathological conditions affecting the eyelids eg blepharitis, ptosis, entropion, ectropion, trichiasis, hordeolum and chalzion. Lid functions with reference to the relevant ocular structure Gross anatomy of the upper and lower lids with specific reference to muscles, nerves, vascular and lymhatic supply Practical experience in slit lamp technique: Setting the slit lamp, Lighting, tear film analysis, control of the anterior segment, cornea scanning, endothelium observation, chamber angle, eversion of the upper lid, revealing and documenting abnormalities by conventional classification models Practical experience in corneal topometry: central radii, peripheral radii, handling keratograph and Scheimpflug Conducting a corneal topography, determining parameters of the first measuring lens Knowledge of all measuring methods necessary for determining a contact lens Safe inspection; assess if eye is suitable for contact lenses Structure and detailed composition of component layers, physical properties and dimensions. (Hard lenses)Understand how the cornea works and how the details of its geometry influence the hard lens fitting (Soft lenses) Define the measures to be taken and how to use them to select a lens Manifestation of deficiencies in the component layers and the clinical significance. Functions of each component layer and contribution to corneal nutrition. Clinical causes of epiphora, acquired defects of tear formation or drainage. Mechanisms of tear formation and drainage. Gross anatomy of the lacrimal gland, and other structures involved in the production of the tear film constituents, and the lacrimal drainage apparatus. Gross anatomy and histology of the corneal layers. Topographical features and corneal dimensions. Gross anatomy of the components layers Corneal ulcer, Keratoconus, corneal dystrophies, neovascularization, Keratitis, infiltrates, dellen. Corneal nutrition and respiration. Maintenance of corneal deturgeescence. Causes of oedema and the role of the endothelial pump. Epithelial healing rate. Merchanisms of corneal staining. Scleritis and episcleritis. Structural arrangement producing opaque tissue Viral, bacterial, allergic and fungal conjunctivitis. Pinguecula, pterygium, giant papillary conjunctivitis, keraconjunctivitis sicca. Role in protection and tear film formation. Gross anatomy of the component layers with a detailed understanding of how these structures change topographically. Structure of ciliary body and related structures. Composition of the aqueous humour. Handle a keratometer (Sutcliff, Javal and automatic) Open and closed glaucoma. Primary and secondary glaucoma. Anterior segment inflammatory. Composition, formation and flow of aqueous humour. Role in nutrient supply to anterior segment structures. Measure eye parameters for a lens fitting Biomicroscope presentation: Present and demonstrate various lightings Instrumentation and Emerging Technology Duochrome test Binocular balancing Subjective refraction Refractive Techniques Objective refraction Over-refraction and resulting prescription Anatomy review (astigmatism) Biometrics review (astigmatism) Toric lens technology (Review) Keratometry and Biomicroscopy Nature of astigmatism Stages of fitting Factors affecting stabilisation Stabilisation systems Indications for toric lenses Toric rigid gas permeable (RGP) lenses Evaluation of test lenses (fitting, stability, rotation, over-refraction) Case history review Toric RGP lenses Choice of parameters for first trial lenses Choice of toric surface Astigmatism correction with rigid lenses Anatomy review – The eye and aging: age-related eye changes (presbyopia) Accommodation Visual acuity Lens Biometrics (review) (presbyopia) Presbyopic lens technology Tests required prior to contact lens fitting Geometries Principles: monovision, alternating, simultaneous Existing lens systems for presbyopia patients Test for eye dominance Case study Refraction Fitting follow-up Monovision Simultaneous vision Alternating vision Lens care and advice to wearers Potential complications Specific biomicroscope tests for progressive lenses Fitting optimisation Ametropia Schematic and reduced eyes The optics of the Eye Astigmatism Accomodation and convergence Retinal images The optics of contact lenses Calculation of front surface powers and radii/Hydrophilic lenses/Hydration factors/ Changes in parameters during hydration. Computation of contact lens parameters to given prescription The liquid lens Bifocal and Multifocals Lens Thickness Hard lens technology: materials, geometry Manufacture Properties Material features Fan & Block (including fogging method)/Cross cylinder/Optotypes. Turville infinity balance/ Humphris method. Theory and practice of retinoscopy/optometers Trial contact lenses and over-refraction / addition of obliquely crossed cylinders. Theory and practice. Understand the particularities of the human eye and how wearing contact lenses impacts the eye Define the measures to be taken and how to use them to select a lens Define different types of astigmatism, their causes and visual consequences Understand the features of each lens, to choose the one best suited to the measures and observations carried out Define the parameters of the lenses to be ordered Use of the “Contaguide” Learn how to select a type of toric surface Understand the use of rigid lenses in correcting certain astigmatisms Understand how aging changes the eye and the related constraints in fitting a presbyopic patient Know which tests are required to fit contact lenses for presbyopic patients Understand the features of each lens, to choose the one best suited to the patient’s biometry Refraction (review) Practise various tests Know how to fit progressive lenses and how to optimise vision should the wearer find it unsatisfactory at first Understand the different compensation systems in contact lenses for presbyopia and their indications. Inform patients of best practices for lens wear and care. Lens wear risk prevention Corneal, lenticular, total, residual, irregular / classifications of regular astigmatism / Calculations for toric contact lenses. Axial, refractive / Aphakia / Anisometropia Knowledge of constants Relative spectacle magnification / Aniseikonia / Comparisons between spectacle and contact lens corrections. Spectacle magnification / Thin and thick systems. Liquid lens power (alignment, steep, flat fitting) / Corneal astigmatism/ Calculation of residual astigmatism. Assess the feasibility of fitting hard lenses via biomicroscope observations Rigid / Hydrophilic / Fused / Solid / Alternating / Simultaneous vision / Calculation of parameters to required prescription. Axial centre thickness and edge thickness / Radial edge thickness of monocurve and bicurve lenses. Evaluation of test lenses Case studies of hard lens fittings Delivery Final order Practice – real-life fitting The use of the following instruments related to rigid and soft lens verification – Radiuscope / Focimeter / Soft lens analyser and alternative methods of soft lens verification / Thickness gauge / V-Gauge / Band magnifier. The use of the following instruments related to the assessment and fitting elements of contact lens practice – slit-lamp/ Keratometer / Burton lamp / Tearscope / Topographers. Instrumentation Contact lens practice Contact lens fitting Contact lens fitting, documenting activities Computers and electronics in contact lens practice. Special techniques for detailed inspection of the anterior segment and related ocular adnexa and tears. Preliminary examination of patients Clinical procedures Patient instruction / methods of hygiene and handling / Wearing procedures / Care of lens. Fitting and assessment procedures. Contraindications to contact lens fitting. Emergencies Detection, symptoms, causes and avoidance of contact lens induced abnormal conditions, for rigid, soft and scleral lenses. Abnormal Conditions Aftercare consultations. History, design and development of contact lenses Design, materials, manufacture and related terminology Construction and dimensions of all types of rigid, (including tricurve, multicurve and aspherical designs) soft and scleral lenses. Methods of manufacture for rigid, soft and scleral lenses / BS / ISO tolerances. Related terminology. Construction and dimensions of bifocal, multifocal and other contact lenses for the management of presbyopia. Clinical application of all contact lens types Advantage and disadvantages of designs, materials and methods of manufacture. Construction and dimensions of rigid and soft torics, reasons for use of different types of torics. Optical, therapeutic, protective, diagnostic and cosmetic use of contact lenses and related ocular conditions. Optical, physiological and pathological indications and contraindications. Wearing modalities Solutions and drugs Drugs and staining agents used in contact lens practice / Relevant legislation concerning drugs and medicines / Contat lens related side effects of commonly prescribed drugs / available preparations. Workshop conclusion Methods of disinfection / Solutions used in contact lens practice, and their constituents / Maintenance of sterility / Common pathogens. Indications of contact lens fitting Contact lens certificate pratical examination Initial Assessment Slit lamp techniques Soft Contact Lens Fitting RGP Contact Lens Fitting Complex lenses Aftercare consultation of a contact lens wearer Aftercare Routine and Management Afetrcare management Discussion of patient records presented in advance (see case Records Information) Verification and Identification Graduates of a national or state-recognized university or the ECOO European Diploma in Optometry are on par with Master Opticians. Requirements for optical enterprises for the use of a specialization certificate are: Requirements Beyond master craftsmen’s education, a specialization certificate in contact lens care can be acquired from ZVA: The acquisition of special practical experience is usually demonstrated, if the requirements listed in the respective attachment are fulfilled. These requirements are constantly updated. Special facility features of the shop/ workshop Evidence must be given for at least three years of independent activity. To prove the specific practical experience, reports, certificates or other appropriate documentation shall be provided. Evidence for special practical experience For this purpose, special rules are adopted. 6.3. Contact lenses Optical/ optometric enterprises using a specialization certificate must ensure that those responsible for the specialized field have attended training events lecturing or listening within the last two years. Obligation for further training Facility features are to be provided in accordance with current ZVA working guidelines and which also are listed in the respective attachment. These are constantly adapted to the current standard. c) To obtain the specialization certificate recognized training must be attended. d) For the field of "contact lenses", special facility features beyond the scope of paragraph of these guidelines have to be provided. b) Alternatively to sub-item a) appropriate further training can be proven. These have to be completed within the last 24 months prior to application. a) The acquisition of special practical experience is usually demonstrated by proving that the enterprise has at least one master optician or graduate of Optometry who has performed at least 100 individual provisions with special lenses within the past three years, of which 50 cases concern the supply of RGPs. For admission as a specialist in the field "contact lenses" subsequent evidence has to be provided: Recommended additional equipment such as videokeratoscope, biomicroscope, automatic keratometer Required special facility features such as ophthalmometer, different sets of measuring lens Perform individual and group case studies of hard lens fittings Review and assess course skills Lens wear risk prevention instructing customers in handling and care documentation of results Assessing appropriate fitting of selected contact lens; evaluating necessity of ophthalmologic follow-up safe evaluation of fitting for both RGP and soft contact lenses; propose adjustments controlling a selected measurement lens before insertion safe insertion and removal of contact lenses contact lens care Practical experience contact lens fitting (adjustment spherical dimensionally stable and soft contact lenses, matching toric contact lenses, selection of the first measuring lens, lens geometries, assessing the measuring lens, fluorescein image examination and interpretation, insertion and removal of contact lenses Contra-indications Legal Issues Assess quality of the training and trainer Assess skills acquired during the training course Routine observations and measurements History-taking Communication skills and patient care Theories of illumination Demonstration of slit-lamp routine Communication skills Adjustment for use General principles. Demonstration of routine use. Write final order. Assessment of lens fit. Discussion of range of lenses used in practice. Interpretation of results. Selection of lens for patient. Communication skills and patient care. Discussion on types, materials, designs and their effects Spherical over-refraction to achieve best vision sphere. Discussion on types, materials, designs and their effects. Write order. Lenses for therapeutic and prosthetic use. Bifocals, multifocals and other forms of contact lenses for presbyopic correction. Torics Content of record card Management of legal issues Future action Routine Contact lens solutions, stains and ophthalmic pharmaceutical products. Signs, symptoms and management of conditions arising from contact lens wear. Identification of designs of various RGP lens types. ISO / CEN / BSI standards. Verification of an RGP lens to enable replication Legal matters relating to dispensing opticians fitting contact lenses. evidence of participation in adequate continuing education courses Special theoretical knowledge and special practical experiences exist, if experiences exceed the level of qualifications, which are usually mediated by the vocational education and training and practical experience in the profession considerably. Special practical experience of at least one responsible Master Optician or graduate in Optometry special theoretical knowledge of at least one responsible Master Optician or graduate in Optometry Special facility features of the shop/ workshop « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Conséquences pratiques possibles:
L’augmentation des pathologies visuelles: Embauche des nouveaux diplômés Cabinets d’ophtalmologie Multi-Services Le succès foudroyant de l’activité récente de POINT VISION (de K€ en 2013 à K€ en 2016), fait suite aux créations réussies de ses pionniers, comme celle du Dr. Subirana à Toulouse. Il nous montre la voie. « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Conséquences pratiques possibles:
L’arrivée des produits optiques numériques dans les Magasins spécialisés Un développement technologique en évolution rapide: Une opportunité pour tous les magasins optiques de créer un nouveau secteur d’activité à fort potentiel « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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« Opticien: Tendances et conséquences pratiques possibles »
Agenda 2020 - L’avenir de la filière optique - « Opticien: Tendances et conséquences pratiques possibles » Mes conclusions et un souhait « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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Un constat fondamental commun
1. Un constat fondamental commun des syndicats des opticiens des principaux pays européens: - Allemagne: Il nous faut améliorer le résultat financier des magasins dont le CA < 250 K€ - Angleterre: L’optométrie ne fait pas gagner de l’argent à l’opticien!! - France: Une pression sur les prix de vente et une baisse sur nos marges de produits « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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« Valoriser la prestation professionnelle de l’opticien diplômé »
2. Avec une motivation commune des syndicats des opticiens des principaux pays européens: « Valoriser la prestation professionnelle de l’opticien diplômé » « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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sera déterminante pour la survie de la profession
Conclusions Le marché de l’optique s’est renversé: « top down » devient « bottom up » 2. La reconnaissance spontanée par le GP du profil professionnel de l’opticien sera déterminante pour la survie de la profession « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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une composante d’esprit éthique professionnel
Mon souhait personnel Ajoutons aux résultats algorithmiques de notre environnement professionnel une composante d’esprit éthique professionnel + les moyens de contrôle « L’avenir de l’opticien : Tendances et conséquences pratiques possibles »
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