Using Risk Assessment in Multi-year Performance Audit Planning

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Transcription de la présentation:

Principes de la Planification Pluriannuel de l'audit et l’intégration de l’appréciation des Risques Using Risk Assessment in Multi-year Performance Audit Planning Audits entities have limited resources and should ensure that their multi-year performance audit plan is effective, will address the key risks that could hinder the government’s ability to achieve its objectives and will lead to improved public administration. Jennifer Eddie Gestion de Risques et Audit Intégrité dans le secteur public, OCDE

Utilisation de l‘appreciation des risques dans les étapes suivantes Établir un but et des objectifs clairs Définir l'univers d'audit Identifier et évaluer les risques dans l'univers d’audit Créer un plan pluriannuel d'audit de performance Sélectionner des audits de suivi Public sector audit entities should have the independence and responsibility to select which areas of public administration they will audit and which performance audit topics they will select. Audit entities should take a number of factors into account when they select audit topics for inclusion in their audit plans. This paper discusses and provides a brief overview of some examples and better practices for using risk assessment in multi-year performance audit planning—aligned with the following steps: Establishing a clear purpose and objectives Defining the audit universe Identifying and assessing risk in the audit universe Creating a multi-year performance audit plan Selecting audits for follow-up Auditors should balance the application of better practice principles with the use of their own professional judgement on their operating environments and jurisdictions. Auditors should be supported by these approaches and better practices—not bound by them.

1. Établir un but et des objectifs clairs Une entité d'audit doit s'assurer d’avoir défini un but et des objectifs clairs avant de commencer le processus d’élaboration de plan pluriannuel d'audit de performance. Le but et les objectifs d'une entité d'audit doivent se rapporter à son mandat. Le mandat d'une entité d'audit dépend de sa juridiction, de son modèle et de ses dispositions institutionnelles, ainsi que du caractère externe ou interne de l’audit. An audit entity should ensure it has established a clear purpose and objectives before it begins the process for creating a multi-year performance audit plan. The purpose and objectives of an audit entity should relate to its mandate. The mandate of an audit entity depends on its jurisdiction, model and institutional arrangements and whether or not it is an external or internal audit entity. I want you all to think about what your mandate is as controllers and write it down—this does not have to be an official mandate—but a general idea of what your goal and objectives are for what you do. I’m going to give you some examples of some mandates. But in a minute, I’m going to ask for a few volunteers to share their opinion on their mandate—preferable one from each of the three control bodies. Pressure’s on!

Si vous ne savez pas où vous allez, n'importe quelle route vous y conduira… Knowing what our goal and objectives are before we start planning on how to achieve them is vital.

2. Définir l'univers d'audit Définir l'univers d'audit est une étape fondamentale dans la préparation d'un plan pluriannuel d'audit de performance. L'« univers » de l’audit comprend la/les juridiction(s) dans laquelle/lesquelles l'entité d'audit a le pouvoir de réaliser son but et d'atteindre ses objectifs ; ainsi que les entités du secteur public, les sujets et les types d'audits que l’entité d’audit a le pouvoir de mener. Certains audits peuvent être prescrits par la loi, tandis que d'autres peuvent être laissés à la discrétion de l'entité d'audit. Afin de créer un plan pluriannuel efficace, l'entité d'audit nécessite un bon aperçu de son univers d'audit, comprenant son mandat, sa juridiction ainsi que les structures organisationnelles et environnements opérationnels au sein de cet univers. Defining the audit universe Defining the audit universe is a fundamental step in preparing a multi-year performance audit plan. The audit “universe” includes the jurisdiction(s) in which the audit entity has the authority to carry out its purpose and achieve its objectives; as well as the public sector entities, topics and types of audits it has the power to conduct. Some audits may be legislatively mandated, while others may be at the discretion of the audit entity. In order to create an effective multi-year plan, the audit entity needs a good overview of its the audit universe, including its mandate, its jurisdiction and the organisational structures and operating environments within this universe. A common approach to represent the audit universe is by organisational structure, presenting each public sector entity with its subdivisions and programme areas. This approach works well for data collection, as entities often provide information in line with its internal structures, programmes and subdivisions. Corporate plans and annual reports are a good starting point as they should refer to the objectives of the different subdivisions and programmes. Programmes, policy objectives and issues that are the responsibility of multiple entities should also defined. For example, cyber security is relevant across government—even if one or more actors play a stronger role in its management. An example on how the French Cour des Comptes defines its audit universe is outlined in Box 2.1.

3. Identifier et évaluer les risques dans l'univers d’audit Le risque est l'effet de l'incertitude sur les objectifs. Les entités d'audit peuvent être plus efficaces dans la réalisation de leur mandat si elles concentrent leurs ressources limitées sur des domaines de risques clés : les domaines dans lesquels il existe une plus grande incertitude qu'une entité individuelle, et par extension le gouvernement, sera capable de gérer ces risques qui peuvent entraver ou améliorer sa capacité à atteindre ses objectifs. Once the audit universe has been defined and there is a clear overview of all potential areas of audit, the audit entity needs to choose where it will devote its limited time and resources. This is where risk assessment can be incorporated to assist an audit entity with making the best use of its resources to have the greatest impact and to most effectively achieve its purpose and objectives. The outline of the audit universe can serve as a starting point and structure to create the risk map, including the development of risk criteria. The audit entity should consider what data and information is needed to develop the risk map and to identify and assess the risks within its audit universe. To develop the risk map and risk criteria, different sources of information should be used. Budgets, corporate plans, performance statements, risk management frameworks and other governance documents can provide a good starting point. Information from past audits and reviews by other oversight bodies can also be useful. According to the ISO 31000:2018 Risk Management Guidelines, risk is the effect of uncertainty on objectives. An audit entity has the mandate of providing assurance on the state of public administration—whether to the legislature or parliament in the case of the SAI, or to management, in the case of an internal audit body. Audit entities can be more effective at achieving their mandates if they focus their limited resources on areas of key risks—areas where there is greater uncertainty that an individual entity, and by extension the government, will be able to manage these risks that may either hinder or enhance its ability to achieve its objectives (ISO, 2018).

Appréciation du risque L‘appréciation du risque est un processus en trois étapes: l'identification du risque, l'analyse du risque, ce qui implique de développer une compréhension de chaque risque, de la probabilité de ces risques et de leur gravité l'évaluation du risque, qui comprend la hiérarchisation de chaque risque Risk assessment According to the ISO 31000:2018 Risk Management Guidelines, risk assessment is a three-step process that starts with risk identification and is followed by risk analysis, which involves developing an understanding of each risk, the likelihood of these risks occurring, and the risk’s severity. The third step is risk evaluation, which includes prioritising each risk (ISO 2018). Risk assessment can be qualitative and descriptive, such as a report or quantitative, such as data analysis with numerical values for likelihood and impact of risk. The way in which risks are assessed and the form of the output should be compatible with entity-defined risk criteria.

Identifier les risques Risques pour le secteur public Risques pour les entités individuelles Risques émergents The first step in a risk assessment is risk identification. Within the audit universe, there are different types of risks that could be identified. For example: risks facing the entire public sector; risks facing individual entities; and emerging risks. Risks facing the public sector To identify the risks facing the public sector, an audit entity should consider: current and emerging, strategic and operational risks facing public sector entities, including changing priorities of the government; and social, cultural, political, legal, regulatory, financial, technological, economic and environmental factors—whether international, national, regional or local. Risks facing individual entities The process of risk identification at the individual entity level will depend on whether or not the risks have already been identified within the public entities. High level and strategic risks are usually identified by the entity’s senior management, and linked to the entities’ objectives and the government priorities. If the audit entity has access to internal risk assessments for each entity and these are developed and credible, these could be considered. If the risks within the entities are not clearly identified and documented, the audit entity can conduct its own risk identification exercise based on the documentation available, past audits and consultation with key internal and external stakeholders. Emerging risks Audit entities should also consider emerging risks related to changing circumstances and environments within the audit universe, leaving some flexibility in their audit plans to enable a response to emerging risks as they eventuate. For example, risks related to cybersecurity and fraud.

Une fois les risques identifiés, ils doivent être analysés. Analyser les risques Une fois les risques identifiés, ils doivent être analysés. Les risques sont analysés en termes de probabilité (possibilité) que le risque se produise et de gravité ou d’impact sur les objectifs, si le risque se matérialisait. Analysing risks After risks are identified, they should be analysed. During this step, risks are analysed in terms of the likelihood (possibility) of the risk occurring and the severity or impact on objectives, should the risk occur.

Matrice d'analyse des risques A five-by-five risk matrix (or other format) can be used to conduct this analysis and to chart the likelihood that a risk might occur and the impact it might have on the entity’s ability to deliver on its mandate and objectives. This is an example of a risk matrix The following are examples of risk analysis questions that may be used in conducting a risk analysis. Likelihood (Possibility) What criteria will be used to determine the likelihood of the identified risks? Is the risk internal or external? What is the history of occurrence? Has an event occurred recently? What are the predictions for occurrence in the future? According to the responses to the questions, assess the likelihood of risk as: High (Almost certain): expected in almost all circumstances within a timeframe; Medium-High (Likely): will probably occur; Medium (Possible): could occur at some time; Medium-Low (Unlikely): not expected to occur; and Low (Rare): exceptional circumstances only. Severity (Impact) What criteria will be used to determine the severity or impact of the identified risks? What could go wrong? What could go right? What are the opportunities associated with the risk? What are the threats? Who will be affected? How will they be affected? How will they react? Will the impact enhance the entity’s ability to achieve its objectives? Will the impact threaten the entity’s ability to achieve its objectives? What responses are in place to prevent or minimize the risks? Are there too many risk responses for low risks? Are there too few, or no, risk responses for high risks? According to the responses to the questions, the severity of the risks can be analysed as: High; Medium-High; Medium; Medium-Low; and Low. Once a risk has been analysed for likelihood and severity, it can be plotted according to the risk analysis matrix and given a risk rating.

Évaluer les risques Une fois les risques analysés et notés, ils peuvent être évalués et classés par ordre de priorité. En règle générale, il existe trois grandes approches de classification des risques : Jugement professionnel de la part d'experts en la matière ; Prise de décision basée sur des antécédents ; et Application de la modélisation mathématique pour sélectionner la meilleure mesure. After risks have been analysed and rated, risks can be evaluated and given a priority ranking. Generally, there are three major approaches to ranking risks: Professional judgment on the part of subject matter experts; Decision-making based on historical precedent; and Application of mathematical modeling to select the best measure.

4. Créer un plan pluriannuel d'audit de performance L'approche basée sur les risques L'approche cyclique de la planification prévisionnelle de l’audit L’approche basée sur les incidents, où les demandes des parties prenantes Creating a multi-year performance audit plan Once risks have been identified and assessed, an audit entity can use this information to prepare a strategic performance audit plan that covers multiple years—often audit entities prepare plans on a three-year or five-year basis and refresh these plans each year. There are a variety of approaches for creating a strategic audit plan. The risk-based approach involves focusing audit capacity and efforts on key risk areas in the audit universe. This method optimises the allocation of resources and addresses main issues. For audit entities with limited resources, the risk-based approach is highly valuable for achieving the greatest impact. A risk map with identified risks and risk ratings and rankings can provide a good overview of the risks in the audit universe. The cyclical approach to forward audit planning is also common. This approach involves auditing all entities within the audit universe during a cycle of a specified time period—often three to five years. This approach ensures a total coverage of the audit universe over a certain timeframe. Incident-based, where stakeholder requests and concerns are taken into account and audits are conducted where incidents have occurred or issues have already been identified

ANAO Exemple Risque : une couverture des risques au niveau de l'ensemble du système qui peut avoir un impact sur l'administration du secteur public plus largement, ainsi qu’au niveau du programme individuel ; Impact : les résultats ou les avantages potentiels qui pourraient découler de la couverture de l’audit de performance, ce qui comprend une meilleure efficacité administrative, une plus grande efficacité ou une amélioration de la prestation des services et de l’exécution des programmes ; Importance : l'importance de la zone proposée pour la couverture de l'audit aux principales parties prenantes ; Importance relative : l'importance du programme, y compris l’importance financière et non financière relative ; Auditabilité : la mesure dans laquelle le domaine de la couverture d'audit proposée peut être audité ; et Couverture antérieure : la mesure dans laquelle le domaine de la couverture d’audit proposée a fait l'objet de couvertures d’audit antérieures. These three approaches are complementary and are often used together to created risk-based, relevant audit plan with comprehensive audit coverage. Combining the risk-based approach, cyclical approach and incident-based approach can be highly effective. Audit entities also need to use professional judgement to ensure that audit topics are significant, auditable and its approach and topic selection is in line with its mandate, objective and purpose. According to ISSAI 300: Fundamental Principles of Performance Auditing, auditors should select audit topics through a strategic planning process that includes the identification and analysis of risks and the consideration of topics that in keeping with the audit entity’s mandate. Although it advocates using formal techniques, such as risk analysis to help structure the process, it emphases the need for the process to be complemented by the professional judgement auditors. Auditors can contribute in their respective fields of expertise, which helps ensure that the overall process is balanced (INTOSAI, 2013, pp. 13-14[14]). An example on how the Australian National Audit Office incorporates risk into a multi‑faceted planning process is provided in Box 4.1.